COVID-19 Support

During the current coronavirus outbreak, Adobe benefits are here to support you and your family.

If you need medical care

Notify the GSOC

If you or anyone in your household has been exposed to COVID-19, or if you are showing signs of illness consistent with COVID-19 symptoms, please report your circumstances to the Global Safety & Security Operations Center (GSOC) at +1 408-536-4444 or Also inform your manager if you are unable to work. You do not need to share any detailed health information with your manager or others aside from the GSOC.

Call before going for care

Call your healthcare provider prior to going to a facility or making an appointment. Calling ahead will help you get the most appropriate care and take precautions to protect others.

Dial a doctor

If you want to consult a doctor virtually for symptoms or illnesses unrelated to COVID-19 for yourself or a family member, Medibuddy has a teleconsultation facility that is free of charge to you through the MediBuddy portal: >> Doctor Consultation – FAQ.

Video consultations are also available through the MediBuddy App. Download the MediBuddy App through the App Store or Google Play.

Get medical treatment

Hospitalisation claims for COVID-19 will be treated like any other hospitalisation claim. For a COVID-19 test, the normal policy conditions will apply. No claim for the sole purpose of diagnostic tests, in the absence of an active line of treatment, will be admissible.

Get additional information

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If you’re feeling stressed

It’s understandable to experience concern and anxiety around a public health crisis. These resources can help.

Connect with the EAP

If you want to talk to someone about your concerns, feelings or apprehensions, contact EAP counsellors for further support. The employee assistance programme (EAP) is here for you and your family members. They are available through telephonic, online and video modes of counselling. Learn more on the 1to1help website or call 1-800-270-1790 toll-free.

Try Headspace meditation

Dedicating a few minutes a day to meditation can help you be more resilient to life’s stressors. Visit the Headspace meditation app for guided meditations and exercises to help you manage stress, anxiety and uncertainty.

Do some research

Sometimes a little information can go a long way toward easing your mind. The EAP has several resources that may help.

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If you’ll need time off

Disaster and epidemic time off benefit

Effective January 1, 2022, Adobe is providing Disaster and Epidemic Time Off for employees who can’t work due to COVID-19 (previously the COVID-19 Time Off Benefit). This new benefit supplements Adobe’s existing time off benefits. All global regular employees, interns and Adobe-paid temporary employees are eligible. To learn more, review the Disaster and Epidemic Time Off Policy [PDF].

Time off for reasons unrelated to COVID-19

If you need time off due to reasons unrelated to COVID-19, including vacation/holiday, please leverage your available time off benefits (sick time, paid time off, leave of absence or bereavement) and any government or statutory leave. To review your time off benefits, visit the Time Off page, or contact the ERC for assistance.

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