Personal & family services

We understand that life doesn’t stop when you leave work—caring for your family is your top priority, and we want to assist you in doing so. We also provide programs to help you grow—whether by going back to school or finding balance with our Employee Assistance Program. Learn more about the benefits to support you in balancing your life.

On this page, you will find information about

Childcare vouchers

Get help paying for childcare—up to £55 a week—with our Childcare Vouchers. All working parents are eligible, as long as your children are age 15 or younger (age 16 or younger if they are registered as disabled).

You may only use Childcare Vouchers with providers registered and approved by SureStart and Ofsted. Most common forms of childcare like nurseries, child-minders, out of school clubs and holiday play-schemes would normally qualify. Some nannies are registered and approved, too.

Please ask your caregiver if they are registered or approved before you join the scheme, and check that they are happy to be paid in this way.

How to apply

  • You may join at any time; however, your application must be received by the 5th of any month.
  • Enroll via provider’s website, (account number 85002044) and generate the Agreement to Vary Terms and Conditions of Employment. Print out the agreement and sign it by hand. You will then need to attach it to an email to erc@adobe.com.
  • If your application is received after the 5th, you will be automatically added to the scheme the following month.
  • You should intend to stay in the scheme for an initial period of 12 months and take the same amount for that 12-month period.
  • View the Childcare Voucher Scheme [PDF] for more information.

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Employee Assistance Program (EAP)

When work and life management issues arise, you don't have to go it alone. Adobe offers an Employee Assistance Program (EAP) from GuidanceResources®, which gives you and any family members living in your household access to a full range of online tools and free confidential resources on a variety of topics.

GuidanceResources’ services are delivered by highly qualified and credentialed local professionals, counselors, life coaches, attorneys and financial professionals. Additionally, their services are available in the local language in all locations where Adobe has offices across the globe. Services include:

  • Online supportGuidanceResources Adobe's web ID: Adobe is an award-winning interactive web portal with unlimited access to online information, resources, tools and other features on subjects such as health and wellness, family and relationships, work and education, and local resources.
  • Confidential emotional support – GuidanceResources provides free short-term counseling with local experts who can help with emotional concerns, including anxiety, depression, stress, grief, loss, life adjustments, relationship and partner conflicts. You can use up to six free sessions per life management issue each calendar year, either in person or over the phone.
  • Legal – A local legal expert is available for a free 30-minute consultation per issue per year to discuss any personal legal issues, such as divorce, contracts, estate planning, wills and trusts.
  • Financial – Local financial experts can assist with a wide range of issues. They offer a free 30-minute consultation per issue per year for retirement planning, taxes, relocation, mortgages, insurance, budgeting, debt, bankruptcy and more.
  • Wellness tools – Wellness tools and coaching are available to help you make positive lifestyle changes in the areas of weight loss and tobacco cessation.

FAQs

Why provide an EAP from GuidanceResources?

Are the services confidential?

Are the services free?

Who is eligible?

Why would I use these services?

What happens when I contact GuidanceResources?

How do I get started?

What if I have general questions about GuidanceResources?