When you have a work related illness or injury, Adobe’s workers’ compensation program provides medical treatment for you. Medical treatment is covered at 100% if the injury/illness is deemed work-related and you seek medical care at one of the designated locations, as required. Read Adobe’s workers’ compensation FAQ [PDF] for more details.
How the plan works
You're automatically enrolled and eligible for workers' compensation benefits as of your first day of employment. If you have a work related injury or illness, contact Adobe’s Employee Resources Center (ERC) at 408-536-4357 or submit a case via the Support Center to report your injury/illness. In the event of an emergency, get medical attention first. You may call Adobe Security for assistance at 64444 or dial 9-911. Follow the steps below to access your workers' compensation benefits:
Inform your manager and contact Adobe’s Employee Resource Center (ERC) immediately at extension 6-Help. Adobe’s ERC will provide you with information on how to file a workers’ comp claim with TRISTAR (formerly Matrix)*, Adobe’s workers' compensation administrator and will direct you to resources for obtaining care. You will also be provided with a claim form which must be completed, signed and returned to Adobe’s ERC within 24 hours.
- Visit a designated provider. Adobe has designated occupational clinic facilities through a network of providers through TRISTAR Managed Care that specialize in treating workers’ compensation injuries/illnesses. You are required to seek treatment within the TRISTAR Network for your initial care. For a list of providers near you, California employees will go to TRISTAR Managed Care and click on Find a Provider, California MPN. All non-California employees will go to TRISTAR Managed Care, click on Find a provider, PPO Access. You are required to see a designated provider in order for your care to be covered under Adobe’s worker’s compensation policy.
- Keep your Manager informed. You will be responsible for keeping your manager informed, by providing a copy of your Work Status Report following each provider appointment and forwarding a copy to your TRISTAR case manager and to Adobe’s Employee Resource Center (ERC).
- Contact Lincoln Financial Group if your injury or illness results in time away from work. In the event you must stop working due to a work-related injury or illness, you will need to submit a disability leave of absence claim. Adobe’s workers’ compensation policy provides income replacement in accordance with Adobe’s short-term disability plan combined with any workers’ compensation benefits you are eligible to receive. Visit Lincoln Financial Group (company code ADOBELOA) or call 800-459-3772.