The reimbursement programme allows eligible employees to receive a tax-free reimbursement of 100% of eligible childcare expenses when the expenses are incurred and submitted for reimbursement. 

Any submissions for childcare reimbursement made more than three months after the services have ended, will not be eligible. 

The programme reimburses you for the cost of children outside the household, including meals. Other costs associated with education courses or transportation between home and childcare institutions are not eligible under the programme.

All regular employees, Adobe-paid temporary employees and interns are eligible for the benefit. 

To be eligible for reimbursement, you must be the parent or legal guardian of the child for whom you request reimbursement of childcare costs, and your child must be:

• Younger than 6 years of age (in order to be eligible for expenses relating to the period 1 January to 30 June of the same year, the child must be younger than 7 years old by 30 June, 31 August or 30 September, depending on the local state rules for school-age) 
  and
• Enrolled in an eligible childcare institution or programme.

Eligible childcare institutions:

• Preschool facilities (Kindergarten) / school kindergarten (Schulkindergarten)
• Daycare centers (Kindertagesstätte)
• Nursery schools (Kinderkrippe)
• Childminder (Tagesmutter): only for services outside the home of the child
• Whole-day foster home (Ganztagspflegestelle)
• Boarding schools (Vorschule): for non-school-aged children

Visit My Adobe Benefits to apply for childcare reimbursement.

1. Select Childcare Reimbursements > Submit a claim.
2. Select  Childcare from the Type of claim list, select the number of months contracted in the current school year, enter the required details and upload all requires supporting documentation.
3. Click Next > Finish.

Note: For one-off expenses, you can submit claims as they are incurred.  The reimbursement will be made in the next available payroll after claim submission and approval. 

For recurring fees, once the first payment towards the childcare institution is made, you can submit the receipt and required documentation in one claim covering the entire contracted period. When submitting your claim, select the number of months for which you are requesting reimbursement. The reimbursement will be paid in monthly instalments based on the number of months you select and the contract. You do not need to submit claims each month.

If your claim includes previous months and ongoing monthly reimbursement, the amount for previous months will be paid as a lump sum in the next available payroll following claim approval. The remaining reimbursement will then be paid in monthly instalments until the end of the contracted period.

Required documents

You must provide the certificate of enrolment from the childcare institution that the child is attending and the applicable invoice.

Your documents must contain the following information:

• Full name of the child
• Child’s date of birth
• Proof that you are the parent or legal guardian of the child
• The period for which the payment is made
• Name of the childcare institution
• Amount charged for the childcare services and a description of the services the amount relates to

The supporting documentation must clearly show the childcare services provided and the associated cost. If this information cannot be verified from the documents provided, the expense will not be eligible for reimbursement.

Reimbursements will be issued through payroll after you submit all receipts and supporting documents and your claim is approved. You will receive your reimbursement depending on your submission date, in accordance with normal pay periods and timelines.

It remains your responsibility to notify Adobe about any changes in the contract with the childcare facility or any cancellations. Adobe reserves the right to conduct additional checks for ongoing claims and to request proofs of payment after the initial approval of the claim. Any failure to communicate contract changes for ongoing claims can result in appropriate actions to be taken.

What if I go on unpaid leave?

You are not eligible for childcare reimbursement during periods when you are not receiving any remuneration from Adobe, such as unpaid parental leave or unpaid personal leave. You will not be able to submit childcare reimbursement claims for expenses incurred during these periods.

What if I forgot to submit my claim?

We encourage you to submit claims as soon as possible after incurring expenses to ensure a seamless reimbursement process.  You will be able to submit a claim for previous months – please note that any past payments will be reimbursed in the first month after submitting the claim, following which any remaining payments will be reimbursed monthly until the end of the contract period.

What happens if my claim is incomplete or missing required documents?

Claims cannot be modified or returned to you for additional information after they have been submitted. A claim can only be approved or rejected.

If your claim is rejected because information or supporting documentation is missing or incomplete, you will need to submit a new claim and include all required information and documents.

Can I provide birth certificate only once?

Unfortunately, the system requires that all required documents are attached with each claim. For easier claiming, you can submit all documents at the start of the school year and receive reimbursement on a monthly basis.