If you leave Adobe before the 36-month period ends, choose which option you would like, and email erc@adobe.com with your choice:  

• Option 1: Purchase the bike from JobRad (Das Angebot soll dem JobRadler unterbreitet).
• Option 2: Return the bike to JobRad (Rückgabe des Rads).

• Draft: You have started entering the order request and saved a draft. You can access and change this at any time.
• Aborted: Your application was aborted due to an error—either by you, by our order department, or by the person responsible for JobRad in your company. To correct the error, place a new order request.
• Document required: Something is missing—possibly the offer from the specialist dealer or your approval of the transfer agreement. Fill in what’s missing, then click Complete Application.
• Awaiting your confirmation: Your request is complete. Now click Complete Application. Important: You must select Complete Application to apply and order your JobRad!
• Awaiting approval: Your application is being checked by Adobe’s JobRad representative. The application will only be forwarded to our order team after it has been approved. Please be patient.
• Approved: Congratulations, the agent has approved the application! Now we will check your application at JobRad. Please allow up to 10 business days for the team to review and approve your application.
• Ordered: JobRad has ordered your bike. You and your retailer will shortly receive a confirmation email. Please arrange a pick-up date with your specialist retailer.
• Handed over: You have picked up your JobRad from the specialist retailer and confirmed the takeover. Have fun with it!
• Active: The leasing company has also given the go-ahead and activated the leasing contract. There is nothing left to do apart from (job) cycling.

Adobe reimburses employees 50% of ticket costs through payroll, once all receipts have been submitted and the claim is fully approved. Depending on submission and approval dates, reimbursements will be issued in accordance with normal pay periods and timelines for Germany.

Eligibility

All regular and remote Germany employees (excluding Hamburg on ASEG entity employees) and Adobe-paid temps are eligible. You may not claim reimbursement for public transport if you currently have the Company car benefit.

How to enrol

Visit My Adobe Benefits to file a claim for reimbursement. You will be required to provide proof of purchase that clearly shows the amount paid and the payee’s details.

1. Go to Benefits Selection > Annual Commute Ticket or Monthly Commute Ticket.
2. Click Select > Next > Add to cart.
3. Click Checkout > Confirm selection.

Commute reimbursement FAQs

Do I need to provide proof that I have purchased the ticket?

Yes. You will be required to attach a proof of purchase each time you submit a claim for reimbursement.

What happens if I go on unpaid leave?

Adobe reimbursements will be suspended during the period of unpaid personal leave, unpaid sick leave, and parental leave.

Adobe provides a tax-efficient way for Hamburg-based employees to obtain an HVV ProfiTicket via salary sacrifice where Adobe pays the full cost of the ticket and deducts 50% of the cost from your salary via payroll.

How to enrol

Visit My Adobe Benefits to apply. If you apply before the 20th of a month, your new ticket will be effective and payroll deductions will begin from the first of the following month.

1. Go to Benefits Selection > Deutschlandticket–ProfiTicket.
2. Click Select > Next  > Add to cart.
3. Click Checkout > Confirm selection.

Note: Beginning April 2023, the ProfiTicket provided by ACE will be provided as a digital ticket only. Participants will receive an email from ACE with details on how to activate and use their digital ticket.

To use the digital ProfiTicket app, follow these instructions on Inside Adobe.

Deutschlandticket – ProfiTicket FAQs

What happens if I leave Adobe?

Your ticket will be valid until the end of the month in which you leave. You are required to return your ProfiTicket to Adobe reception before your last day.

What happens if I go on unpaid leave?

Your ticket will be valid until the end of the month in which you leave. You are required to return your ProfiTicket to Adobe reception before your last day. Upon your return, you will be required to apply for a new ProfiTicket via the normal application process.

How do I convert my existing HVV ProfiTicket to the new Deutschlandticket?

Employees with an existing HVV subscription will automatically have a Deutschlandticket as of 1 May. The subscription price will automatically reflect the new Deutschlandticket. Note: No further action is required, and your subscription will be updated from 1 May.

I am a remote employee on Hamburg ASEG entity, how do I enrol?

Please follow the instructions under Adobe Germany employees including remote employees (except employees on Hamburg ASEG entity) and select monthly commute reimbursement