If your absence is expected to continue or you need support after returning to work, you may be offered the following external services:

• Early Intervention (EI) for help with your recovery and return to work.
• Occupational Health (OH) to assess your health condition and provide recommendations to support your return to work.
• You will receive an email from ERC with resources such as Adobe’s Employee Assistance Programme (EAP) details and instructions for how to keep in contact regarding your sick certificates.

After 80 days, Adobe will initiate the claim process for Income Protection Scheme benefits for you.

You may be invited to an informal health review meeting designed to assess how you’re feeling, what support you need and how your recovery is progressing.

You can find details about sick time pay eligibility and factors Adobe may consider when deciding whether to offer it in the UK Sickness Absence Policy [PDF], which may be amended or withdrawn by Adobe at any time.

The normal sickness process applies in this situation and will depend on the length of time you will be off work. Please inform your manager of the dates you will be off work and ensure you keep them up to date with any changes. Mark the days you will be off, in Workday. Email a copy of the fit note to your manager and submit a request via the Support Centre.

If you feel you need any adjustments (e.g. an ergonomic assessment/phased hours) on your return to work, please submit a request via the Support Centre.

For a continuous absence of 26 weeks or longer, employees may be eligible to receive certain benefits under the Company Income Protection Scheme, subject to such a scheme being approved and in force. Learn more on the Health & Wellbeing page. 

In line with the Sales Compensation Plan, for commissioned employees taking a medical leave of absence less than 30 calendar days, employees will be paid 100% of base salary during the leave and commissions will continue to be paid in accordance with the Sales Compensation Plan. For medical leaves that exceed 30 calendar days, employees will receive 100% of base salary only once the first 30 days have expired. For full details on sales commission please refer to the Sale Compensation Plan terms and conditions and the Sales LOA FAQ at WWFO Sales Compensation and Territory Site.

At any time Adobe may offer you Early Intervention support. This is managed by our Income Protection insurer and will be paid for by Adobe.

Purpose: To provide proactive support early to help you recover and facilitate a sustained return to work where possible.

What to expect: Early Intervention will typically be offered around the 4-week mark of absence. It will include tailored support depending on your condition.

Services may include: 

• Structured counselling
• Health coaching
• Physiotherapy
• Ergonomic assessments
• Emotional support and structured recovery plans
• Return-to-work planning

You will be referred to a vocational rehabilitation consultant (VRC) who will provide the services needed to help with your recovery and recommend workplace adjustments to support your return to work. They will maintain regular contact throughout the process and return-to-work, to ensure any emerging challenges are addressed.

At any time, whether you are absent from work or not, Adobe may require you to undergo an independent medical examination by its Occupational Health advisors or by a medical practitioner, Roodlane Medical, HCA Primary Care UK. This will be paid for by Adobe.

You will be asked to agree to any report produced following this consultation to be disclosed to Adobe. Such reports will be kept confidential. If an employee refuses to be examined by an Adobe-approved doctor or for the report to be disclosed to the Company, the Company may require the employee to contribute to the cost of the missed appointment(s) and/or withhold Adobe Company Sick Time Pay.

Purpose: To assess your health condition and provide recommendations to support your recovery and return to work.

What to Expect:

• You may be referred to OH if your condition is complex, long-term, or if Early intervention is not suitable.
• You’ll be asked to attend a confidential assessment with a medical professional. Your initial appointment will usually last up to one hour and will be a discussion between you and the OH Clinician.
• Following your appointment the OH Clinician will write the report, which will be shared with you before it is sent to ERC and your manager. 
• The report may include: adjustments needed at work, timeline for recovery and recommendations for a phased return.

The report may contain some relevant medical information and details around symptoms that affect work fitness but it will not detail things that are discussed that are not reasonable for your employer to know e.g., information about your personal life (even though this may be discussed during the appointment).