Learn about the excellent cover you receive from Adobe’s medical and dental plans. Health care is a big part of your total rewards, and we want to help you get the most from it.
Enjoy access to the following plans, and learn about associated costs.
Who is eligible for Adobe medical and dental plans?
All regular employees, Adobe-paid temporary employees, and interns are eligible to participate in the medical and dental plans. You may also cover your spouse or domestic partner and children up to age 24.
How do I add a family member to the health insurance plan?
You can add a dependant to your medical insurance by visiting My Adobe Benefits (powered by Darwin). This can be done either when you join the company, during our annual open enrolment period in March, or following a qualifying life event, such as marriage or birth of a child.
Medical
To supplement your national health insurance, Adobe offers private medical insurance through Bupa to help manage your health care needs.
Private health insurance works alongside the National Health Service (NHS) and provides employees and their dependants access to the private health care sector, specialists, and hospital beds. Please review the Medical Plan Guide [PDF] to view the comprehensive cover available.
Medical plan features
The Bupa medical plan provides cover for muscle, bone, or joint conditions, and treatment for cancer and mental health to help you get back to good health as quickly as possible. Bupa cover also includes services for fertility, menopause, LGBTQIA+ benefits, plus easy access to care through Bupa Touch.
Adobe also offers additional resources such as the Peppy Health app to help you manage your health.
Receiving your membership details
Register and log in to Bupa Touch, where you can access your membership number, request health and dental treatment, make claims and review policy details. For more information, see Introducing Bupa Touch [PDF].
To register for Bupa Touch, you will need to create an account using your first and last name, postcode and date of birth that matches your data in Workday. Follow the create account instruction on the registration page.
Fertility cover
Your Bupa insurance includes assisted fertility cover up to a £15,000 lifetime allowance combined for you and your partner, including:
- IVF (in vitro fertilisation)
- Embryo freezing – 12 months
- Consultations, pathology or scans, assisted conception, surgical operation
- Outpatient drugs integral to assisted fertility
Menopause Plan
The Menopause Plan offers you pathways to tailored treatment and care, with support from a menopause-trained general practitioner (GP). When you book an appointment, you can choose whether you’d like a face-to-face, video, or phone visit. Call Bupa menopause team on 0333 920 6411 to get started.
LGBTQIA+ benefits
Your Bupa medical insurance includes tier 1 gender dysphoria cover, which includes a diagnosis of gender dysphoria. Cover consists of:
- Outpatient consultations with consultant psychiatrist, chartered clinical psychologist, and consultant endocrinologist, payable subject to benefit limit
- Initial consultation about hormone replacement therapy
Other ways to access care
Access direct service for MSK, cancer, and mental health [PDF] without the need to see a general practitioner first at 0345 600 8277.
Talk to a nurse 24/7 for general health and wellbeing advice: Members can call Bupa’s Anytime HealthLine on 0345 604 0537.
Get support for family emotional wellbeing: Visit the Family Mental Health Support page for details on emotional support for children. Parents and carers can call 0345 2667 938 between 6.00 a.m. and 9.00 p.m., Monday through Friday, to connect with trained advisers and mental health nurses for support.
Medical premium cost
Adobe funds the premium for employees, their spouse or partner, and unmarried children through the renewal date following their 24th birthday. (Note: It is not possible to cover siblings, parents, or other members of the extended family.)
The premium paid for employees and their dependants is considered a benefit-in-kind and will be subject to UK income tax, which will be deducted via the monthly payroll.
Annual premium rates for April 2024 to March 2025
0-64 years old:
- Single cover – £867.84
- Couple cover – £1,735.68
- Family cover – £2,169.60
- Single parent cover – £1,301.76
65+ years old:
- Single cover – £2,082.72
- Couple cover – £4,166.40
- Family cover – £4,166.40
- Single parent cover – £4,166.40
Digital GP Service
Bupa members have unlimited access to book a digital GP and physio appointments through Bupa touch seven days a week. This includes a private prescription ordering service. You must participate in the Bupa medical plan in order to participate in the Digital GP service.
Through Bupa touch members can:
- Request a treatment consult at anytime
- Chat with a nurse 24 hours a day
See all cover details and documents
Dental
All regular employees, Adobe-paid temporary employees, and interns, and their eligible dependants are eligible to participate in private dental care through Bupa. You can access care through a Bupa-owned dental centre, or any other dental centre. If you choose to use any other dental centre, you’ll need to pay for your treatment yourself and claim some or all of it back, depending on the limits of your cover.
Dental cover
The Adobe UK dental cover is set at Level 3. Dental insurance covers preventive treatments (check-ups, scale, and polish), remedial treatments (fillings, extractions, dentures, and crowns), emergency treatments, and oral cancer treatment. Learn more about your Level 3 dental cover by reading the Bupa Dental Membership Guide [PDF].
Dental premium cost
Adobe funds the premium for employees, their spouse or partner, and unmarried children through the renewal date following their 24th birthday. (Note: It is not possible to cover siblings, parents, or other members of the extended family.)
The premium paid for employees and their dependants is considered a benefit-in-kind and will be subject to UK income tax, which will be deducted via the monthly payroll.
Annual premium rates for Level 3 cover for April 2024 to March 2025 are:
- Single cover – £217.63
- Couple cover – £435.25
- Family cover – £652.88
- Single parent cover – £435.25
If you have questions, call Bupa Dental on 0800 237 777. Learn more about your Level 3 dental cover by reading the Bupa Dental Membership Guide [PDF].
Peppy Health app
All Adobe UK employees and their partners or spouses have complimentary access to Peppy Menopause, Peppy Fertility, and Women’s and Men’s health services providing one-of-a-kind personalised support, including one-to-one access to experts, online resources, moderated group chats, and more.
Watch the Introducing the Peppy app video to learn more, or review these briefings designed for people managers: Peppy women’s health [PDF] or Peppy men’s health [PDF].
How to get started
- Download the Peppy Health app (App Store or Google Play).
- Register each service separately with your Adobe email address. (If your partner is signing up, they need to register with your Adobe email address and then add their personal email to their profile.)
- Enter your personal email address* and an anonymous chat username, and create a password.
- Complete the brief introduction questionnaire, and you are set!
- Please email support@peppy.health if you need any support with the Peppy app.
*Your personal email address will be used for communications along with the in-app chat function.
Preventative Health Screens
Employees and their partners or spouses have access to a selection of health assessments in partnership with Nuffield and Check4Cancer through salary sacrifice. During the annual open enrolment period in March, employees may select from either Nuffield Health assessments or Check4Cancer screenings for themselves and their partner. The employee selection will be free of National Insurance, while both employee and partner selection will be subject to UK tax treatment. The total cost of the selections (including applicable tax) is split over 12 months payroll making it more affordable.
Nuffield Health Assessments
Nuffield offers health assessments relevant to your age and gender. Once you select a health screen you will be locked in to a 12-month salary sacrifice agreement.
| Lifestyle | Female | 360 | 360+ | |
|---|---|---|---|---|
| Cost to Employee | £195 | £259 | £431 | £549 |
*Mammograms can be added to any of the assessments above for females over the age of 40 at an additional cost of £105.
For more information, review the health assessment comparison chart.
Important: General Health Screen Cancellation or No-Show Policy
- If you cancel your appointment less than three days in advance, you will be charged 50% of the appointment cost.
- If you do not arrive at your appointment without giving notice, you will be charged 100% of the appointment fee.
Check4Cancer Screenings
Check4Cancer offers a wide variety of cancer screenings for you to choose from (see table below). Once you finalize your screening selection, you will not be able to select additional cancer checks until the end of your 12-month salary sacrifice agreement.
| Your age | Gender | Aligned health screen | Total annual gross cost |
|---|---|---|---|
| 18+ | Male/Female | Skin Check | £178 |
| 25+ | Female | HPV Check | £90 |
| 30+* | Female | Online Breast Check | £281 |
| 40+ | Male | Prostate Check | £84 |
| 40+ | Female | Mammogram | £242 |
| 45+ | Male / Female | Bowel Check | £84 |
| 50+** | Male / Female | Lung Check | £320 |
*Check4Cancer only recommends their Online Breast Check for Caucasian European ethnicities
**Applies for current or previous heavy smokers
Important: Cancer Screen Cancellation or No Shows
Before proceeding with selecting your screening, please carefully read through the booking and cancellation policy for Check4Cancer services and understand the requirements for cancelling or modifying services as you may be required to cover the cost.
Enrolment
To book a health assessment with Nuffield or a cancer screening with Check4Cancer, please follow the steps below:
- Go to My Adobe Benefits > Benefits Selection.
- Nuffield - Select Health Assessment or Partner Health Assessment
- Check4Cancer - Select Cancer Checks or Partner Cancer Checks
- Select the screening relevant to you or partner/spouse*
- Click Next > Review Client Acknowledgement > Add to Cart > Check Out > Confirm Selection
- You will receive a confirmation email for your appointment from:
- Health Assessments: nuffieldhealthassessments@nuffieldhealth.com
- Check4Cancer screening: an email address ending with @check4cancer.com with a registration link
*Please note, partner/spouse selections must be made in a different benefit selection window and an updated email address for partner/spouse must be entered within My Adobe Benefits.
FAQs
How many health assessments and cancer checks can I select during the open enrolment period?
How many health assessments and cancer checks can I select during the open enrolment period?
During the annual open enrolment period in March, employees may select a Nuffield Health assessment or a Check4Cancer screening as well as one selection for their partner.
How are the assessments taxed?
How are the assessments taxed?
The employee selection will be free of National Insurance, while both employee and partner selection will be subject to UK tax treatment.
When can you select a health check or cancer screening?
When can you select a health check or cancer screening?
You can select a health check and/or cancer screening during the annual open enrolment period in March.
Where do I go for salary deductions and tax queries?
Where do I go for salary deductions and tax queries?
Please submit a request and your question will be directed to the correct team to resolve.
What if I need to cancel/reschedule my appointments or change my salary sacrifice agreement?
What if I need to cancel/reschedule my appointments or change my salary sacrifice agreement?
Once you have selected the screening or cancer check, you are committing to the scheme for 12 months. There are no lifestyle events that will allow you to opt out of or change your sacrifice under the scheme.
If you need to cancel or change an existing appointment, please review the terms and policies for each programme:
- Check4Cancer Policy [PDF]
- Inform Check4Cancer of your need to cancel and they will send Adobe a credit note. Upon receipt of the credit note, Adobe will refund the appropriate refund in the next available payroll.
- Nuffield Policy
- To cancel your appointment, submit a request to Adobe stating the name and appointment date of your health check. The appropriate refund can be made in the next available payroll. You must note the following:
- If you cancel your appointment less than three days in advance, you will be charged 50% of the appointment cost.
- If you do not arrive at your appointment without giving notice, you will be charged 100% of the appointment fee.
- To cancel your appointment, submit a request to Adobe stating the name and appointment date of your health check. The appropriate refund can be made in the next available payroll. You must note the following:
What happens if I leave Adobe?
What happens if I leave Adobe?
The remaining balance of your active health assessments or cancer checks will be deducted from your final salary.
Vision reimbursement
Keeping your vision accurate and having fresh glasses or contact lenses is a must, so that you can keep seeing the world in your unique way.
Adobe will reimburse regular employees, Adobe-paid temporary employees, and interns for the cost of one sight test per year and the cost of eyewear (glasses, frames, lenses, contact lenses) up to an annual maximum of £160.
Vision reimbursement is not currently classified as a benefit-in-kind and is not taxable. Accessories such as cases, micro bags, and cleaning kits do not qualify for reimbursement.
How to claim your reimbursement
Follow these steps to file a claim through My Adobe Benefits:
- Log in to My Adobe Benefits.
- Go to Reimbursement section, and select Make a Claim.
- Select Vision Reimbursement under Type of claim.
- Enter Receipt date and amount, and select > Next > Next > Finish.
After you submit all receipts and your claim is fully approved, reimbursements will be issued through payroll and could take one to two months to process, depending on when your claim is received in the payroll cycle.
Contacts and resources
Employee Resource Centre
Submit a request via the Support Centre.