The commute reimbursement programme is designed to help employees who take public transport with the cost of an annual, monthly, or weekly pass. Receive up to 50% of your transport costs, tax-free. Note that individual tickets are not eligible to be reimbursed.
All regular employees and Adobe-paid temps are eligible. You may not claim reimbursement for public transport if you currently have the Company car benefit. Remote workers are not eligible for commute reimbursement under the current policy.
How to get reimbursed
Please note, reimbursements can only be made for expenses incurred from public service transport operators, including public bike rental services across Adobe sites in France (Velib’, Velo’v, C.Vélo).
Visit My Adobe Benefits to file a claim for reimbursement.
- Select Reimbursements > Make a Claim.
- Under Type of Claim, select Commute Ticket > under Ticket Type, select Annual, Monthly, or Weekly.
- Under Transport Mode, select the means of transport.
- Enter the Start and End date of subscription.
- Enter all required information (receipt date, number, and value). For “value,” enter the monthly subscription cost for annual or monthly subscriptions.
- Attach copies of your transport pass and the receipt.
- Select Next > Review the information, and select Next.
- A thank you and confirmation message should pop up if you’ve successfully submitted your claim.
Important notes
If you purchased an annual, monthly, or weekly subscription ticket, you will be required to submit proof of purchase that shows the amount paid, the pass purchase date, and the transport pass details in order for your claim to be approved. Review these examples for receipts that are acceptable [PDF] and one that is not acceptable [PDF].
For annual subscription tickets, your benefit selection will remain in place for a period of 12 months from the month following the approval of your submitted claim on My Adobe Benefits portal.
For example, if your annual subscription starts on 1st January to 31st December and you have submitted the reimbursement claim in March, your first reimbursement payment will be made in the April payroll and will remain in place until March of the following year.
Claims for reimbursement must be made in the same year that you receive a receipt of purchase (e.g., a receipt dated in 2025 is valid for a claim submitted in 2025).
Retroactive reimbursement claims must be submitted within 60 days of the date you incur the expense. Requests submitted after this period will not be eligible for retroactive payment.
Once your claim is approved, Adobe will reimburse you 50% of the monthly or annual pass cost through payroll. Depending on submission and approval dates, reimbursements will be issued in accordance with normal pay periods and timelines for France.
Contacts and resources
Adobe Benefits Support Team
Email adobebenefits@darwin.com or call +44 (0) 203 435 7877.