All regular employees, Adobe-paid temporary employees, and interns are eligible to participate in the medical and dental plans. You may also cover your spouse or domestic partner and children up to age 21 (or up to age 28 if children are enrolled in full-time education).

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You can add a dependent to your medical insurance by visiting My Adobe Benefits (powered by Darwin). This can be done either when you join Adobe or following a qualifying life event, such as marriage or birth of a child.

• Go to the Benefits Selection.
• Select Medical Insurance (Base).
• Select the coverage you want and provide dependent details.
• Upload a copy of the life style event document (e.g., birth certificate of the baby, marriage, or PACS certificate).
• Select Add to cart > Checkout > Confirm Selection.
• A congratulatory message should pop up if you've successfully submitted your selections.

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To supplement your national health insurance, Adobe offers private medical insurance through Gan (via Mercer) to help manage your health care needs.

Private health insurance works along with statutory cover and provides employees and their dependants (spouse or partner and children) access to the private health care sector, specialists, and hospitals. Cover includes medical assistance, hospitalisation, dental, vision, maternity, and chemist’s costs. Please review the Medical Plan Guide (French) [PDF] to view the comprehensive cover available.

Two options depending on your needs

Adobe provides a Base Private Medical Insurance plan, as well as an Optional Medical Insurance plan, which offers increased cover for hospitalisation and vision benefits. 

Medical premium cost

Adobe funds 75% of the premium for employees, their partners, and children, while the employee covers the remaining 25% of the premium for the Base Medical Insurance plan.

The cost for Optional Medical Insurance is covered by the employee. Subscription to the plan will be stated on each employee’s monthly pay slip and be visible on My Adobe Benefits. (Note that it is not possible to cover siblings, parents, or other members of the extended family.)

Monthly premium rates for January to December 2024 are:

Employees do not pay tax on any costs reimbursed through the Private Medical Insurance scheme or on the cost of the medical insurance.

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Digital medical cards

To access your digital medical card (French) [PDF], please register or log in to your online MercerNet account. Read the Guide MercerNet Assurés (French) [PDF]. You can also access MercerNet on mobile (French) [PDF].

Use Medaviz, your télemedicine provider

You can receive confidential, convenient care anytime by phone with no appointment necessary. Visit Medaviz and enter your activation code (your ID number on your Mercer card and the four numbers of your birth year), or call 09 73 03 02 69. Review the Medaviz presentation (French) [PDF] for details on how to use télemedicine.

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When you signed up for health insurance, you had an option to allow Mercer to access Connexion NOEMIE. If you agreed to allow Mercer access, after your treatment is completed, reimbursements are sent directly to the bank account that you identified when enrolling in the Base Medical Insurance plan. You can view your reimbursements through MercerNet.

If you are new to Adobe, once you have received your Mercer medical card, you can visit MercerNet and create your personal MercerNet account.

If you need support with claiming back reimbursements or activating your MercerNet account, please contact Mercer at 09 72 72 01 30.

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Access online resources and events for support for menopause and men’s and women’s health issues through the Peppy Health app. Employees and their spouses or partners have complimentary access to Peppy Health.

How to get started

1. Download the Peppy Health app (App Store or Google Play).
2. Register each service separately (i.e., Menopause, Women’s Health, Men’s Health) with your Adobe email address. (If your partner is signing up, they need to register with your Adobe email address and then add their personal email address to their profile.)
3. Enter your personal email address (to be used for communications and the in-app chat function) and an anonymous chat username, and create a password.
4. Complete the brief introduction questionnaire. Start using Peppy Health!

Please email support@peppy.health if you need support for the Peppy app.

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