If you have forgotten or lost your PAC, select Request a new PAC on the login page. Then select Reset your PAC.

You can then select whether you would like your new PAC to be sent via email or post. Or  contact the JustASK member helpline to request that a new PAC be sent to you. For security reasons, printed PACs cannot be given out over the phone.

If you leave Adobe, your options for how to handle your account will depend on whether you have two or more years of qualifying service.

If you have less than two years of qualifying service:

• You can receive a refund of the value of your own contributions (plus AVCs and any transferred-in member contributions, if applicable) less tax. You may not take a refund of the value of any Company contributions made to the plan on your behalf or former employer contributions transferred into the Plan.
• You can leave your contributions (plus AVCs and any transferred-in member contributions, if applicable) invested in the plan until retirement.
• You can transfer the value of your own contributions (plus AVCs and any transferred-in member contributions, if applicable) to a new employer’s pension plan or to an approved buy out bond or PRSA (subject to certain restrictions).

If you have completed more than two years of qualifying service:

• You can leave your full retirement account (including all employer contributions) invested in the plan until retirement. You can transfer the value of your full retirement account (including employer contributions) to a new employer pension plan or to an approved buy out bond or PRSA (subject to certain restrictions).

If you die in service while a member of the Plan, the following benefits will be payable:

• A lump-sum benefit of 4 times your scheme salary at the date of your death,
• The value of your retirement account (if any) paid as a lump sum, and
• An adult dependant’s pension of 20% of your scheme salary at the date of your death.

If you are a married member and are survived by a dependent child, a children’s pension equal to 50% of the amount of the adult dependant’s pension will become payable to each dependent child, subject to a maximum of two children.

If your lump-sum death benefits exceed Revenue limits, the balance may be paid as pension(s) for your dependant(s). If you do not have an adult dependant and have dependent children, you need to advise the Trustees to ensure that the insurance is put in place. If your adult dependant is more than 15 years younger than you, the spouse’s or civil partner’s pension may be reduced.

The Adobe Ireland Pension Plan offers flexibility when choosing your benefits at retirement. You can choose which benefits will best allow you to enjoy your retirement the way you want, and how much of your pension savings you use to fund each of your chosen benefits. Watch this short video to find out what benefit options are available to you and how they might match up with your plans for retirement.