Who to contact when


Adobe Benefits

Call +1-213-325-6437 from 4:30am to 2pm BRT (Sao Paulo) or email adobebenefits@thomsons.com.

Adobe Benefits Support Team

For benefits-related and enrollment questions

from 4:30am to 12pm BRT (Sao Paulo)

Enroll in health, dental, life insurance and more. Submit claims for wellness and education reimbursements.

Adobe Global Safety & Security Operations Center (GSOC)

U.S. & Canada: +1 800-866-8006
International: +1 408-536-4444
Alternate: +1 408-881-1513
India: +91 120-444-4710

Health & wellbeing

Aetna International

International medical, dental and vision plan for expats


Medical, Dental
0800-726-4000+55 11 4004-4011

Retirement & financial


Stock administrator


Life, Disability and Accident Insurance

Time off

Employee Resource Center

Call 6-HELP (ext. 6-4357) internally and follow the prompts, or submit a case.

Employee discounts & perks

Altair Global

Assistance with moves to and within the U.S.

Employee Assistance Program (EAP)

Confidential, short-term counseling for you and your dependents

Adobe Web ID: Adobe

MTM Recognition



Global moving assistance

Ticket Serviços

+55 11 4004-2233

Contact if you need a replacement card, forgot your PIN, or need any general assistance.