Personal & family services

We understand that life doesn’t stop when you leave work—caring for your family is your top priority, and we want to assist you in doing so. Learn more about the benefits to support you in balancing your life beyond the workplace.

On this page, you will find information about

Employee Assistance Program (EAP)

When work and life management issues arise, you don't have to go it alone. Adobe offers an Employee Assistance Program (EAP) from GuidanceResources®, which gives you and any family members living in your household access to a full range of online tools and free confidential resources on a variety of topics.

GuidanceResources’ services are delivered by highly qualified and credentialed local professionals, counselors, life coaches, attorneys and financial professionals. Additionally, their services are available in the local language in all locations where Adobe has offices across the globe. Services include:

  • Online supportGuidanceResources Adobe's web ID: Adobe is an award-winning interactive web portal with unlimited access to online information, resources, tools and other features on subjects such as health and wellness, family and relationships, work and education, and local resources.
  • Confidential emotional support – GuidanceResources provides free short-term counseling with local experts who can help with emotional concerns, including anxiety, depression, stress, grief, loss, life adjustments, relationship and partner conflicts. You can use up to six free sessions per life management issue each calendar year, either in person or over the phone.
  • Legal – A local legal expert is available for a free 30-minute consultation per issue per year to discuss any personal legal issues, such as divorce, contracts, estate planning, wills and trusts.
  • Financial – Local financial experts can assist with a wide range of issues. They offer a free 30-minute consultation per issue per year for retirement planning, taxes, relocation, mortgages, insurance, budgeting, debt, bankruptcy and more.
  • Wellness tools – Wellness tools and coaching are available to help you make positive lifestyle changes in the areas of weight loss and tobacco cessation.

FAQs

Why provide an EAP from GuidanceResources?

Are the services confidential?

Are the services free?

Who is eligible?

Why would I use these services?

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What if I have general questions about GuidanceResources?

Adoption Assistance

Adopting a child is an exciting and happy time. The adoption assistance program through Tri-Ad gives you a $5,000 reimbursement for eligible adoption expenses.

Eligible expenses include:

  • Adoption fees
  • Court costs and attorney's fees
  • Travel expenses

The benefit is available as soon as the adoption is final. Be sure to submit your claim for reimbursement at www.tri-ad.com (SSO) no later than May 31 of the following year. If you have any questions, contact Tri-Ad at 855-482-3623.

View the Adoption Assistance policy [PDF] for deadlines associated with submitting claims and the reimbursement process.

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