If you’ve recently moved to Canada from another country, Adobe takes care of you and your eligible dependants through the Welcome Plan [PDF] for 90 days. After that, you should be eligible for provincial coverage, which is the health insurance Canada provides to all residents. You’ll receive an ID card in the mail, and then get reimbursed for your health care expenses.

To complement your provincial care, Adobe’s medical plan features comprehensive benefits that take care of your health care needs. Refer to the Canada Life Booklet [PDF] for detailed medical plan information. From acupuncture and nutritionists to hospital visits and prescription drugs—we’ve got you covered. Coverage includes:

Hospital

Plan pays: 100% of the covered costs with no deductible for a private room

Paramedical services

Plan pays C$500 each calendar year. Covered services include:

Prescriptions

Plan pays: 100% coverage for generic drugs

Brand name drugs are covered after your doctor completes a brand name drug form.

Global medical assistance

Canada Life global medical assistance provides support worldwide to travellers in emergency medical situations.

Online services

As a Canada Life plan member, you can register for My Canada Life at Work for access to:

• Your benefit details and claim history
• Online claim submission and status of claims
• Personalized claim forms and cards
• Extensive health and wellness tips, tools and resources

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Consult+ through Canada Life provides you and your dependents with convenient virtual access to healthcare. With the mobile app or website, you can consult with healthcare professionals about non-urgent medical concerns, get prescription refills, or referrals for lab work—all covered through your Canada Life benefits.

How to get started

Create a Consult+ account.

1. Visit canadalife.com from your browser, or download the mobile app (App Store or Google Play).
2. Sign in to GroupNet for plan members. If you’re new to GroupNet, select Start Registration and create your account.
3. Go to Coverages and Balances, select Health, then Other Coverage, and the link for Consult+.
4. Create a Consult+ account following the online instructions.

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Need a second opinion?

If you’re uncertain about a medical diagnosis or the appropriate treatment, get a second opinion with Best Doctors. No appointment needed, and the service is free and completely confidential. It’s a good option when you want to:

• Get advice on your medical condition.
• Find answers to basic questions about a diagnosis or treatment options.
• Find a doctor when you’re travelling abroad and need care.
• Find local resources and support.

Call 877-419-BEST (2378) to get started.

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Refer to the Canada Life Booklet [PDF] for detailed dental plan information.

Dental coverage includes:

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Vision coverage includes up to C$350 every 24 months for eyeglasses, laser eye surgery and contacts, plus the cost of one eye examination each calendar year. If your child is under age 12, the coverage is C$250 each year.

Refer to the Canada Life Booklet [PDF] for detailed vision plan information.

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Director-level or above employees are eligible for the Canada executive health program (EHP) to encourage you to focus on your health and wellbeing.

This optional program is fully funded by Adobe and administered through Canada Life. The EHP provides you with a thorough and complete physical examination on an annual basis, in addition to any provincial benefits or benefits through the Adobe medical insurance plan. Participation in this program is voluntary and not part of any medical insurance plan. If you would like to participate in this program, read the executive health program policy [PDF] for more details.

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