Emergency care benefits

When you have an urgent illness or injury, know where to go for care.

Are you travelling on business?
What is your urgent need?
Did you seek treatment within 24 hours?
You are covered under the Emergency Outpatient Treatment Benefit. Coverage includes up to S$3,000 per disability and includes follow up treatment within 30 days of the accident.

What do I need to submit a claim?

Documents required:
  1. Online inpatient claim form
  2. Original and final tax invoices
  3. Inpatient discharge summary or medical/doctor report
You are covered under the Emergency Outpatient A&E Treatment (Clinical) Benefit. Coverage includes up to S$120 per visit, up to 4 visits each year.

What do I need to submit a claim?

Documents required:
  1. Online outpatient claim form.
  2. Original receipts.
Did you stay at the hospital for at least 6 hours and incur a room and board charge?
You are covered under the Group Hospital and Surgical (GHS) Benefit. Coverage includes up to S$28,000, subject to the surgical benefits schedule.

What do I need to submit a claim?

Documents required:
  1. Online inpatient claim form.
  2. Original and final tax invoices.
  3. Inpatient discharge summary or medical/doctor report.
When submitting hospital claims, attach your scanned receipts/medical reports in the online portal. Then, print the claim summary and mail it along with the original receipt/medical report to AIA.
You are covered under the Emergency Outpatient A&E Treatment (Clinical) Benefit. Coverage includes up to S$120 per visit, up to 4 visits each year.

What do I need to submit a claim?

Documents required:
  1. Online outpatient claim form.
  2. Original receipts.