Commute allowance

Your commute allowance will be reimbursed based upon your actual commute to the office, up to ¥150,000/month.

You will submit your commute expenses through Concur on a monthly basis.

This benefit is available to all full-time employees, Adobe Paid Temp, and interns excluding remote workers.

How to submit your claim

  1. Log in to Concur.
  2. Select cost center # 7294509 ALJP fringe benefits.
  3. For Business Purpose, select Other and enter Commute - Month Year (e.g., Commute-February 2022) or Monthly pass in the comment section.
  4. For Expense Type, select Japan Commuter Allowance.
  5. If you paid for:
    1. A monthly pass, fill out the designated Commute Expense Report [PDF] and attach both the form and the receipt for the commuter pass. If you purchased a multi-month pass, only submit once in the final month.
    2. Daily service, fill in the trip details in the designated Commute Expense Report [PDF] and attach it as a receipt.
  6. Submit your report.

Your expense report will be routed to the benefits and expense team for approval. Once it’s approved, the reimbursement will be deposited directly by the expense team to your bank account within a week. You should NOT use the company credit card for your commute expenses. Please use your personal credit card or cash.

What is the Commuter Allowance Benefit and who is eligible?

This benefit allows you to claim the actual train or bus cost to the Adobe office. This benefit is available to all regular employees, Adobe Paid Temps and interns.

When will I get paid this reimbursement?

After you submit your expense claim in Concur, this will be routed to the benefits and expense team for approval. Once it is approved, the reimbursement will be deposited directly by the expense team to your bank account within two weeks.

Can I use my Adobe credit card to buy these passes?

No, you should NOT use the company credit card for your commute expenses. Please use your personal credit card or cash.

Can I purchase and reimburse a monthly pass?

Depending on the number of days you commute into the Adobe office, a one-month, 3-months or 6-months commuter pass may be more cost-effective than daily purchases. Receipts should be attached to the Concur application for monthly pass reimbursements. If you purchase a multiple-month pass, you only need to submit once in the final month.

Can I commute by air or Shinkansen?

Unfortunately, no, Adobe generally does not allow employees to commute by air or Shinkansen. If you have a compelling reason to commute by Shinkansen , you must obtain an exceptional approval from your manager and HR. Please consult with your manager and ERC in advance.

Are Shinkansen green tickets also covered by the commuting allowance?

No, Shinkansen green tickets are not covered by the commuting allowance.

Please refer to the Commute Allowance FAQs [PDF] for more.

Contacts and resources

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