When you need care

Learn about the excellent coverage you receive from Adobe’s medical and dental plans. Health care is a big part of your total rewards, and we want to help you get the most out of it.

On this page, you will find information about

Medical

With your health and wellbeing in mind, Adobe has partnered with AIA to provide you and your family with access to Hospital & Surgical, Major Medical, Outpatient clinical, Outpatient specialist consultation and Maternity benefits.

Hospital & Surgical

The Group Hospital & Surgical Plan is a medical insurance plan that reimburses the expenses incurred as a result of hospitalization and day surgery. Through this insurance plan, you can protect yourself against exorbitant and escalating hospital bills.

This plan covers the following key hospital expenses:

  • Accommodation charges during hospital confinement for up to a maximum of 120 days
  • ICU charges during a hospital confinement for up to a maximum of 30 days
  • Miscellaneous expenses incurred for items and services such as implants, use of operating theatre, drugs and medicine
  • In-hospital doctors’ attendance fees, up to a maximum of 120 days
  • Surgeon's fee, subject to surgical schedule for admission in private hospitals
  • Pre- and post- hospitalization specialists' consultation, diagnostic X-ray and lab expenses incurred 90 days prior to admission and 90 days after discharge
  • Emergency outpatient treatment due to an accident, provided that treatment is sought within 24 hours of the accident

Schedule limitations and exclusions apply. Please refer to the Singapore Group Hospital and Surgical Insurance Summary [PDF] for the full range of coverage and schedule of benefits.

Major Medical

The Major Medical plan will pay 80% of eligible expenses in excess of the amount payable under Group Hospital & Surgical coverage, up to $S60,000 per disability.

Schedule limitations and exclusions apply. Please refer to the Singapore Supplementary Major Medical Insurance Summary [PDF] for the full range of coverage and schedule of benefits.

Outpatient clinical

Group Clinical Consultation pays for the clinical outpatient consultation fee, medication, basic outpatient lab tests, and plain and contrast X-rays when you visit a general practitioner or a hospital’s A&E Department in Singapore.

Schedule limitations and exclusions apply. Please refer to the Singapore Group Outpatient Clinical and Specialist Consultation Summary [PDF] for the full range of coverage and schedule of benefits.

Outpatient specialist consultation

The Group Outpatient Specialist Benefit and X-ray/Lab Test Benefit cover outpatient specialist expenses incurred, as long as they don’t result in hospitalization or surgery.

Always remember to visit a general practitioner to get a referral letter before visiting a specialist. Schedule limitations and exclusions apply. Please refer to the Singapore Group Outpatient Clinical and Specialist Consultation Summary [PDF] for the full range of coverage and schedule of benefits.

Maternity

The Maternity insurance provides coverage for maternity expenses incurred during the confinement in a hospital and the pre- and post-natal period.

Schedule limitations and exclusions apply. Please refer to the Maternity Product Summary [PDF] for the full range of coverage and schedule of benefits.

How to submit a claim

All insurance claims can be submitted online through AIA Benefits Portal within 20 days from the date the claim was incurred. Refer to the Enrollment Page for login information.

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Dental

Dental insurance provided by AIA covers preventative treatments (checkups, scale and polish), and remedial treatments (fillings, extractions and repair of dentures). Please refer to the Dental Product Summary [PDF] for the full range of coverage and schedule of benefits.

  • If you are visiting an AIA appointed dentist, expenses are as charged and on a cashless basis upon presentation of your dental card
  • If you are visiting non-AIA appointed dentists, please refer to the sub-limits set out in the schedule of benefits in the Product Summary [PDF]
  • In addition to the insured dental coverage, Adobe reimburses you any dental expense that is not covered by AIA. Visit Preventive Care Allowance to learn more.

How to submit a claim

There are two ways to submit dental claims:

  1. All insurance claims can be submitted online through AIA Benefits Portal within 20 days from the date the claim was incurred. Refer to the Enrollment Page for the login information.
  2. For non-insured dental claims, please visit Preventive Care Allowance to learn more.

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Vision

Adobe reimburses you the cost for a preventive eye examination and prescribed glasses/lens/contacts. Visit Preventive Care Allowance to learn more.

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