Who to contact when
Benefits
Adobe Global Safety & Security Operations Center (GSOC)
U.S. and Canada: +1 800-866-8006
International: +1 408-536-4444
Alternate: +1 408-881-1513
India: +91 120-444-4710
Employee Resource Centre
Submit a request via the Support Centre.
My Adobe Benefits
000-800-3201526 (toll-free)
From office: First dial 0 for Bengaluru, or first dial 9 for Noida.
From your personal phone: An international calling facility is needed.
Email
Health and wellbeing
Aetna International
For benefits-related questions
Call 1800-208-9444; Select option 2 for the ERC or 6-HELP (64357) internally and follow the prompts for Employee Experience.
Marsh
Marsh is our insurance broker who will also support employees with medical insurance-related queries like hospitalization & claims settlement
Call 18002100404
- For general queries: 9.30 a.m. to 6 p.m. Monday to Saturday
- For emergencies: All days 24/7
Claims management round the year
Available 9.30 a.m. to 6 p.m. Monday to Friday but in case of emergency we are reachable all 7 days.
| Location | SPOC name | Contact number |
|---|---|---|
| Noida | Naresh Kumar | 91-72900-37939 |
| Bangalore | G Madhusudan | 91-89768-35512 |
| Escalation 1 | Rachit Baijal |
MediBuddy Wellness SPOC Details
You can reach out to the following contacts from the Medibuddy team for queries relating to Telemedicine, Health-check up, and OPD wallet services available on the Medibuddy app and portal.
Level 1
Email: adobeopd@medibuddy.in
99999 91555
Level 2
Email: grievance@medibuddy.in
99999 91555
Level 3
Email: akansha.negi@medibuddy.in
Retirement and financial
E*TRADE from Morgan Stanley
Has the option to email or live chat with a representative
Kotak Mahindra Old Mutual Life Insurance Co. Ltd.
Sumit Das
9810867766
Email
Work and life
1to1Help Employee Assistance Programme (EAP)
1800-2588-121 and 1800-2588-999 (toll-free)