Who to contact when
Benefits
Adobe Global Safety & Security Operations Center (GSOC)
U.S. and Canada: +1 800-866-8006
International: +1 408-536-4444
Alternate: +1 408-881-1513
India: +91 120-444-4710
Employee Resource Centre
Submit a case via the Support Centre.
My Adobe Benefits
0008000502019 (toll-free)
From office: First dial 0 for Bengaluru, or first dial 9 for Noida.
From your personal phone: An international calling facility is needed.
Email
Health and wellbeing
Aetna International
For benefits-related questions
Call 1800-208-9444; Select option 2 for the ERC or 6-HELP (64357) internally and follow the prompts for Employee Experience.
Marsh
Marsh is our insurance broker who will also support employees with medical insurance-related queries like hospitalization & claims settlement
Call 18002100404
- For general queries: 9.30 a.m. to 6 p.m. Monday to Saturday
- For emergencies: All days 24/7
Claims management round the year
Available 9.30 a.m. to 6 p.m. Monday to Friday but in case of emergency we are reachable all 7 days.
Location | SPOC name | Email id | Contact number |
---|---|---|---|
Noida | Naresh Kumar | adobe.nda @marsh.com |
91-72900-37939 |
Bangalore | G Madhusudan | adobe.blr @marsh.com |
91-89768-35512 |
Escalation 1 | Rachit Baijal | rachit.baijal @marsh.com |
|
Escalation 2 | Kapil Mehta | kapil.d.mehta @marsh.com |
MediBuddy Wellness SPOC Details
Level 1: (Health Check, OPD, and Wellness Services)
Email: adobeopd@medibuddy.in
99999 91555
Level 2: Vignesh RM
Email: p.vignesh@medibuddy.in
89718 45177
Level 3: Suresh Raja
Email: suresh.raja@medibuddy.in
Retirement and financial
E*TRADE
Has the option to email or live chat with a representative
Work and life
1to1Help Employee Assistance Programme (EAP)
1800-2588-121 and 1800-2588-999 (toll-free)
Aetna International WorldTraveler (Emergency Medical Business Travel Coverage)
Fond
Call Support: 24x5 live support Sunday 10pm PT through Friday 5pm PT, excluding US holidays.
- North America Toll-Free: +1 (888) 681-7864
- UK Customers: +44 1803 226153
- Other International Customers: +1 (415) 969-6563