U.S. & Canada: +1 800-866-8006
International: +1 408-536-4444
Alternate: +1 408-881-1513
India: +91 120-444-4710
Submit a case via the Support Centre.
From office: First dial 0 for Bengaluru, or first dial 9 for Noida.
From your personal phone: An international calling facility is needed.
Call 1800-208-9444; Select option 2 for the ERC or 6-HELP (64357) internally and follow the prompts for Employee Experience.
Marsh is our insurance broker who will also support employees with medical insurance-related queries like hospitalization & claims settlement
Claims management round the year
Available 9.30 a.m. to 6 p.m. Monday to Friday but in case of emergency we are reachable all 7 days.
|Location||SPOC name||Email id||Contact number|
|Escalation 1||Rachit Baijal||rachit.baijal
|Escalation 2||Kapil Mehta||kapil.d.mehta
Level 1: (Health Check and Wellness Services)
080 6823 9354 (Option 2)
Level 2: Pavithra Kemparaju
636 656 9459
Level 3: Naveen Kumarr
733 787 5411
Has the option to email or live chat with a representative
1800-2588-121 and 1800-2588-999 (toll-free)
Call Support: 24x5 live support Sunday 10pm PST through Friday 5pm PST, excluding US holidays.