Who to contact when
Who to contact when
Benefits
Adobe Global Safety & Security Operations Center (GSOC)
U.S. & Canada: +1 800-866-8006
International: +1 408-536-4444
Alternate: +1 408-881-1513
India: +91 120-444-4710
Employee Resource Centre
Call 1800-208-9444; Select option 2 for the ERC or 6-HELP (64357) internally and follow the prompts for Employee Experience, or email erc@adobe.com.
My Adobe Benefits
From office: First dial 0 for Bengaluru, or first dial 9 for Noida.
From your personal phone: An international calling facility is needed.
Email
Health and wellbeing
Aetna International
For benefits-related questions
Call 1800-208-9444; Select option 2 for the ERC or 6-HELP (64357) internally and follow the prompts for Employee Experience.
Marsh
For enrollment related queries
| Location | SPOC name | Email id | Contact number |
|---|---|---|---|
| UHCP SPOC Noida | Kamal Agnihotri | adobe.noida @uhcpindia.com |
91-98112-52352 |
| UHCP SPOC Bangalore | Dinesh Kumar | adobe.bangalore @uhcpindia.com |
91-80509-31508 |
For escalation in relation to enrollment queries
| Location | SPOC name | Email id | Contact number |
|---|---|---|---|
| Noida | Naresh Kumar | ebsupport @marsh.com |
91-72900-37939 |
| Bangalore | Usha C S | ebsupport @marsh.com |
91-89768-35512 |
| Escalation 1 | Rachit Baijal | rachit.baijal @marsh.com |
91-72900-89449 |
General queries round the year—Managed by UHC
Call 18002100404
- For general queries: 9.30 a.m. to 6 p.m. Monday to Saturday
- For emergencies: All days 24/7
Claims management round the year
Available 9.30 a.m. to 6 p.m. Monday to Friday but in case of emergency we are reachable all 7 days.
| Location | SPOC name | Email id | Contact number |
|---|---|---|---|
| Noida | Naresh Kumar | adobe.nda @marsh.com |
91-72900-37939 |
| Bangalore | Usha C S | adobe.blr @marsh.com |
91-89768-35512 |
| Escalation 1 | Rachit Baijal | rachit.baijal @marsh.com |
91-72900-89449 |
| Escalation 2 | Kapil Mehta | Kapil.D.Mehta @marsh.com |
MediBuddy Wellness SPOC Details
Level 1: (Health Check and Wellness Services)
Email: customerhealthcheck@medibuddy.in
080 6823 9354 (Option 2)
Level 2: Pavithra Kemparaju
Email: pavithra.kemparaju@medibuddy.in
636 656 9459
Level 3: Naveen Kumarr
Email: naveen.kumarr@medibuddy.in
733 787 5411
Retirement and financial
E*TRADE
Has the option to email or live chat with a representative
Kotak Mahindra Old Mutual Life Insurance Co. Ltd.
Sumit Das
9810867766
Email