Who to Contact When

Benefits

Adobe Global Safety & Security Operations Center (GSOC)

U.S. & Canada: +1 800-866-8006
International: +1 408-536-4444
Alternate: +1 408-881-1513
India: +91 120-444-4710

Employee Resource Centre

Call 800-866-8006 or 6-HELP (64357) internally and follow the prompts for Employee Experience, or email erc@adobe.com. Select option 2 for the ERC.

My Adobe Benefits

0008000502019 (toll-free)

From office: First dial 0 for Bengaluru, or first dial 9 for Noida.
From your personal phone: An international calling facility is needed.
Email

Health & wellbeing

Aetna International

International medical, dental and vision plan for expats
800-231-7729

Escalation Matrix – GMC

Level 1: Adobe Systems Dedicated Toll-Free Number & Email ID
800 425 9449
Email

Level 2: Natesan Bala
+91 7619386064
Email

Level 3: Prakash Kumar
+91 8448697093 ext. 33028
Email
Hours:
Sec 132 – Monday, Wednesday and Friday (1st Floor), 11:00 a.m.–7:00 p.m.
25A – Tuesday and Thursday, 2:00–7:00 p.m.

Level 4: Tabish Ahmed Sufy
+91 7619143015
Email

For benefits-related questions

Call 1-800-866-8006 or 6-HELP (64357) option 2 for the ERC.

Medi Assist Health & Wellness Services (Bangalore)

Level 1: Praveen Kumar
6364594821
Email

Level 2: Sheekar Bharadwaj
7619143086
Email

Medi Assist Health & Wellness Services (Noida)

Level 1: Health checkups and real-time issues/grievances
080-67617570
Email

Level 2: Health checkup escalation
Email

Level 3: Naveen Kumarr
7337875411
Email

Level 4: Tabish Sufy
+91 7619143015
Email

Medi Assist Insurance Services (Bangalore)

Medical insurance

Syed Safeer
+91 9535593627
Email

Hours:

PTP – Monday, Wednesday and Friday (1st Floor), 9:30 a.m.–5:00 p.m.
PTC – Tuesday and Thursday, 9:30 a.m.–5:00 p.m.

Medi Assist Insurance Services (Noida)

Medical insurance

Prakash Kumar
+91 8448697093 ext. 33028
Email

Hours:

Sec 132 – Monday, Wednesday and Friday (1st Floor), 11:00 a.m.–7:00 p.m.
25A – Tuesday and Thursday, 2:00–7:00 p.m.

Retirement & financial

E*TRADE

Stock administrator
000 800 100 9445

Has the option to email or live chat with a representative

Kotak Mahindra Old Mutual Life Insurance Co. Ltd.

Group term life insurance

Sumit Das
9810867766
Email

Employee discounts & perks

1to1Help Employee Assistance Programme (EAP)

Confidential, short-term counselling for you and your dependants
800-270-1790

Altair Global

Assistance with moves to and within the U.S.

MTM Recognition

888-675-2847

(password: Your Adobe employee ID number)

Shyft

Global moving assistance