What’s new and changing for 2024

Adobe invests in programmes to support you so you can be your best—every day. Take advantage of the 2024 enrollment period by reviewing your current plans and making changes as appropriate. Note that the policy period for Group Health Insurance is now 1 April 2024 to 31 March 2025.

All regular employees are eligible for these benefits.

Please refer to the Group Top Up Health Insurance [PDF] and FAQs, including premium rates [PDF].

Key changes for 2024

Maven app by Mediassist for managing enrollment and claims on the go

You can now access the Maven app by Mediassist (TPA) to complete your health insurance enrollment on the go, view your policy coverage, download E-card, check hospitals in network, raise pre-intimation requests and much more.

Please refer to the Maven app guide [PDF] to access the app and get started.

Payment gateway on the Medi Assist portal for ease of top-up premium payments

You can now make payments for top-up health insurance plans more easily on the Medi Assist portal through an improved payment gateway which allows you to use UPI, netbanking or debit cards.

New Joiners can enrol for benefits as per the following timelines

PlanYour action neededWhen to enrol?Where to enrol?Policy period
Group Health InsuranceEnrol your dependentsWithin 15 days of receiving the welcome mailer from MediAssistMedi Assist portal1 April 2024 – 31 March 2025
Group Top-up health insurancePurchase top-up health insurance   
(voluntary)
Within 15 days of receiving the welcome mailer from MediAssistMedi Assist portal1 April 2024 – 31 March 2025
Modular add-ons for health insurancePurchase modular add-ons on top-up  health insurance   
(voluntary)
Within 15 days of receiving the welcome mailer from MediAssistMedi Assist portal1 April 2024 – 31 March 2025
Group Personal Accident InsuranceDeclare your nomineesWithin 15 days of receiving the welcome mailer from MediAssistMedi Assist portal1 April 2024 – 31 March 2025
Group Term Life InsuranceDeclare your nomineesOpen throughout the yearMy Adobe Benefits1 April 2024 – 31 March 2025
Voluntary Retail Life InsurancePurchase retail life insurance plans   
(voluntary)
Open throughout the yearICICI Prudential Life Insurance 
HSBC Canara Life Insurance
1 April 2024 – 31 March 2025

Marsh/Medi Assist Helpdesk

Noida 25 A

Please approach Naresh Kumar (Marsh SPOC) and Kamal Agnihotri (Medi Assist SPOC) at the concierge room next to reception for assistance around medical insurance enrollment & claim settlement.

  • Tuesday from 11 am to 4 pm
  • Wednesday from 1pm to 6 pm 

Noida 132

Please approach Naresh Kumar (Marsh SPOC) and Kamal Agnihotri (Medi Assist SPOC) at the 1st Floor, N132-01-Aakar for assistance around medical insurance enrollment & claim settlement.

  • Thursday from 11 am to 4 pm
  • Friday from 11 am to 4 pm

Bangalore PTP

Please approach G Madhusudan (Marsh SPOC) and Dinesh Kumar (Medi Assist SPOC) at the 6th Floor Reception for assistance around medical insurance enrollment & claim settlement.

  • Tuesday from 11 am to 4 pm
  • Wednesday from 11 am to 4 pm

Bangalore PTP-4

Please approach G Madhusudan (Marsh SPOC) and Dinesh Kumar (Medi Assist SPOC) at the vendor rooms, ground floor (near the Bistro) for assistance around medical insurance enrollment and claim settlement.

  • Thursday from 11 am to 4 pm
  • Friday from 1 pm to 6 pm

Group health insurance

Group health insurance covers hospital expenses related to illness, disease or injury for you, your spouse or partner (same gender), your parents/parents-in-law (no cross combination allowed as per insurer) and up to three children. This benefit is administered through Medi Assist Insurance TPA Pvt. Ltd.

The current policy coverage comprises a Family Floater for the entire family with a maximum of ₹7,00,000. Coverage for parents/parents-in-law is limited to ₹5,00,000. Parents pay a 20% copay on claims. Please log on to the Medi Assist portal to see the Group Health Insurance Policy document.

You can only add dependants outside of the enrollment period within 45 days of the birth of a child/adoption or a marriage, so we encourage you to enrol now if it’s right for you. Enrollment for adoption will be done only after receiving legal decree for the child.

Group health insurance provides an OPD benefit [PDF] of ₹15,000 for you and your family which includes Doctor Consultations, Prescribed Diagnostics, prescribed vaccines, dental, and vision. Prescription is mandatory to process the claim. The OPD benefit can also be used in a cashless manner on the Medibuddy app / portal  or through a reimbursement mode on the Medi Assist portal.

Please refer to the OPD benefit FAQs [PDF] and guide for using the OPD wallet on the Medibuddy portal [PDF] and Medibuddy app [PDF]. 

Group top up health insurance

You can enhance your medical coverage by purchasing group top up health insurance. This option is provided by United India Insurance and is available for you, your spouse or same-sex partner, your parents/parents-in-law/ parents of your same-sex partner (no cross combination of parents and -in-laws allowed as per insurer) and upto three children. You have the option of taking top-ups ranging from ₹1,00,000 to ₹30,00,000.

 

Modular add-on plans in health insurance

In addition to top-up health insurance, you can also purchase modular add-ons [PDF], which help enhance the coverage you have towards maternity, infertility, cancer treatments and OPD in the Group Health insurance.

Group personal accident insurance

Group personal accident insurance protects you and your family financially in case of death or disability due to an accident. The maximum coverage is ₹40,00,000.

No enrolment is necessary, you’re automatically covered. You are required to declare your nominees for this benefit on the Media Assist portal as per the enrollment timelines mentioned above.

Group term life insurance policy

Adobe provides group term life insurance at no cost to you. Coverage is 3 times your annual base (fixed) salary, with a maximum of ₹3,50,00,000.

The beneficiary nomination process is through My Adobe Benefits.

Voluntary retail life insurance policy

Top up life insurance is optional coverage that you can purchase in addition to the Group Term Life Insurance provided by Adobe. Participation is voluntary, and you can purchase coverage up to certain amounts.

This is your opportunity to enrol in a new retail policy.

Contact Marsh

For enrollment related queries

LocationSPOC nameEmail idContact number
Medi Assist SPOC NoidaKamal Agnihotriadobe.noida 
@mediassist.in
91-98112-52352
Medi Assist SPOC BangaloreDinesh Kumaradobe.bangalore 
@mediassist.in
91-80509-31508

For escalation in relation to enrollment queries

LocationSPOC nameEmail idContact number
NoidaNaresh Kumarebsupport   
@marsh.com
91-72900-37939
BangaloreG Madhusudanebsupport   
@marsh.com
91-89768-35512
Escalation 1Rachit Baijalrachit.baijal   
@marsh.com
91-72900-89449

Marsh is our insurance broker who will also support employees with medical insurance-related queries like hospitalization & claims settlement

Call 18002100404

  • For general queries: 9.30 a.m. to 6 p.m. Monday to Saturday
  • For emergencies: All days 24/7

Claims management round the year

Available 9.30 a.m. to 6 p.m. Monday to Friday but in case of emergency we are reachable all 7 days.

LocationSPOC nameEmail idContact number
NoidaNaresh Kumaradobe.nda   
@marsh.com
91-72900-37939
BangaloreG Madhusudanadobe.blr   
@marsh.com
91-89768-35512
Escalation 1Rachit Baijalrachit.baijal   
@marsh.com
91-72900-89449

Contacts and resources