Adobe invests in programmes to support you so you can be your best—every day. Take advantage of the 2024 enrollment period by reviewing your current plans and making changes as appropriate. Note that the policy period for Group Health Insurance is now 1 April 2024 to 31 March 2025.
All regular employees are eligible for these benefits.
Please refer to the Group Top Up Health Insurance [PDF] and FAQs, including premium rates [PDF].
Key changes for 2024
Maven app by Mediassist for managing enrollment and claims on the go
You can now access the Maven app by Mediassist (TPA) to complete your health insurance enrollment on the go, view your policy coverage, download E-card, check hospitals in network, raise pre-intimation requests and much more.
Please refer to the Maven app guide [PDF] to access the app and get started.
Payment gateway on the Medi Assist portal for ease of top-up premium payments
You can now make payments for top-up health insurance plans more easily on the Medi Assist portal through an improved payment gateway which allows you to use UPI, netbanking or debit cards.
New Joiners can enrol for benefits as per the following timelines
Plan | Your action needed | When to enrol? | Where to enrol? | Policy period |
---|---|---|---|---|
Group Health Insurance | Enrol your dependents | Within 15 days of receiving the welcome mailer from MediAssist | Medi Assist portal | 1 April 2024 – 31 March 2025 |
Group Top-up health insurance | Purchase top-up health insurance (voluntary) | Within 15 days of receiving the welcome mailer from MediAssist | Medi Assist portal | 1 April 2024 – 31 March 2025 |
Modular add-ons for health insurance | Purchase modular add-ons on top-up health insurance (voluntary) | Within 15 days of receiving the welcome mailer from MediAssist | Medi Assist portal | 1 April 2024 – 31 March 2025 |
Group Personal Accident Insurance | Declare your nominees | Within 15 days of receiving the welcome mailer from MediAssist | Medi Assist portal | 1 April 2024 – 31 March 2025 |
Group Term Life Insurance | Declare your nominees | Open throughout the year | My Adobe Benefits | 1 April 2024 – 31 March 2025 |
Voluntary Retail Life Insurance | Purchase retail life insurance plans (voluntary) | Open throughout the year | ICICI Prudential Life Insurance HSBC Canara Life Insurance | 1 April 2024 – 31 March 2025 |
Marsh/Medi Assist Helpdesk
Noida 25 A
Noida 25 A
Please approach Naresh Kumar (Marsh SPOC) and Kamal Agnihotri (Medi Assist SPOC) at the concierge room next to reception for assistance around medical insurance enrollment & claim settlement.
- Tuesday from 11 am to 4 pm
- Wednesday from 1pm to 6 pm
Noida 132
Noida 132
Please approach Naresh Kumar (Marsh SPOC) and Kamal Agnihotri (Medi Assist SPOC) at the 1st Floor, N132-01-Aakar for assistance around medical insurance enrollment & claim settlement.
- Thursday from 11 am to 4 pm
- Friday from 11 am to 4 pm
Bangalore PTP
Bangalore PTP
Please approach G Madhusudan (Marsh SPOC) and Dinesh Kumar (Medi Assist SPOC) at the 6th Floor Reception for assistance around medical insurance enrollment & claim settlement.
- Tuesday from 11 am to 4 pm
- Wednesday from 11 am to 4 pm
Bangalore PTP-4
Bangalore PTP-4
Please approach G Madhusudan (Marsh SPOC) and Dinesh Kumar (Medi Assist SPOC) at the vendor rooms, ground floor (near the Bistro) for assistance around medical insurance enrollment and claim settlement.
- Thursday from 11 am to 4 pm
- Friday from 1 pm to 6 pm
Group health insurance
Group health insurance covers hospital expenses related to illness, disease or injury for you, your spouse or partner (same gender), your parents/parents-in-law (no cross combination allowed as per insurer) and up to three children. This benefit is administered through Medi Assist Insurance TPA Pvt. Ltd.
The current policy coverage comprises a Family Floater for the entire family with a maximum of ₹7,00,000. Coverage for parents/parents-in-law is limited to ₹5,00,000. Parents pay a 20% copay on claims. Please log on to the Medi Assist portal to see the Group Health Insurance Policy document.
You can only add dependants outside of the enrollment period within 45 days of the birth of a child/adoption or a marriage, so we encourage you to enrol now if it’s right for you. Enrollment for adoption will be done only after receiving legal decree for the child.
Group health insurance provides an OPD benefit [PDF] of ₹15,000 for you and your family which includes Doctor Consultations, Prescribed Diagnostics, prescribed vaccines, dental, and vision. Prescription is mandatory to process the claim. The OPD benefit can also be used in a cashless manner on the Medibuddy app / portal or through a reimbursement mode on the Medi Assist portal.
Please refer to the OPD benefit FAQs [PDF] and guide for using the OPD wallet on the Medibuddy portal [PDF] and Medibuddy app [PDF].
Group top up health insurance
You can enhance your medical coverage by purchasing group top up health insurance. This option is provided by United India Insurance and is available for you, your spouse or same-sex partner, your parents/parents-in-law/ parents of your same-sex partner (no cross combination of parents and -in-laws allowed as per insurer) and upto three children. You have the option of taking top-ups ranging from ₹1,00,000 to ₹30,00,000.
Modular add-on plans in health insurance
In addition to top-up health insurance, you can also purchase modular add-ons [PDF], which help enhance the coverage you have towards maternity, infertility, cancer treatments and OPD in the Group Health insurance.
Group personal accident insurance
Group personal accident insurance protects you and your family financially in case of death or disability due to an accident. The maximum coverage is ₹40,00,000.
No enrolment is necessary, you’re automatically covered. You are required to declare your nominees for this benefit on the Media Assist portal as per the enrollment timelines mentioned above.
Group term life insurance policy
Adobe provides group term life insurance at no cost to you. Coverage is 3 times your annual base (fixed) salary, with a maximum of ₹3,50,00,000.
The beneficiary nomination process is through My Adobe Benefits.
Voluntary retail life insurance policy
Top up life insurance is optional coverage that you can purchase in addition to the Group Term Life Insurance provided by Adobe. Participation is voluntary, and you can purchase coverage up to certain amounts.
This is your opportunity to enrol in a new retail policy.
Contact Marsh
For enrollment related queries
Location | SPOC name | Email id | Contact number |
---|---|---|---|
Medi Assist SPOC Noida | Kamal Agnihotri | adobe.noida @mediassist.in | 91-98112-52352 |
Medi Assist SPOC Bangalore | Dinesh Kumar | adobe.bangalore @mediassist.in | 91-80509-31508 |
For escalation in relation to enrollment queries
Location | SPOC name | Email id | Contact number |
---|---|---|---|
Noida | Naresh Kumar | ebsupport @marsh.com | 91-72900-37939 |
Bangalore | G Madhusudan | ebsupport @marsh.com | 91-89768-35512 |
Escalation 1 | Rachit Baijal | rachit.baijal @marsh.com | 91-72900-89449 |
Marsh is our insurance broker who will also support employees with medical insurance-related queries like hospitalization & claims settlement
Call 18002100404
- For general queries: 9.30 a.m. to 6 p.m. Monday to Saturday
- For emergencies: All days 24/7
Claims management round the year
Available 9.30 a.m. to 6 p.m. Monday to Friday but in case of emergency we are reachable all 7 days.
Location | SPOC name | Email id | Contact number |
---|---|---|---|
Noida | Naresh Kumar | adobe.nda @marsh.com | 91-72900-37939 |
Bangalore | G Madhusudan | adobe.blr @marsh.com | 91-89768-35512 |
Escalation 1 | Rachit Baijal | rachit.baijal @marsh.com | 91-72900-89449 |
Contacts and resources
Employee Resource Centre
Submit a request via the Support Centre.