Who to contact when

Adobe's Benefits Support Team

For benefits-related questions
Where you enroll/change elections for the following plans: medical, dental, vision, life and AD&D, FSA, HSA, group legal


Medical, Pharmacy and Mental Health/Substance Abuse Treatment for following plans: Aetna HealthSave (HSA), Aetna HealthSave Basic, & Aetna HealthSave Out-of-Area Plan
Plan/Group Number: 
To access your Digital Medical ID Card, login and select the "ID Card" link and choose "View/Print an ID card." From the Aetna mobile app: Click on the ID card icon.

Aetna Employee Assistance Program (EAP)

Confidential, short-term counseling for you and your dependents
User Name: AdobeEAP Password: Adobe

Aetna Informed Health Line

Select “Health Programs” then “Talk to a Nurse” to get your health questions answered anywhere, anytime.

Bright Horizons Family Solutions

To help you better manage your many work, family, and personal responsibilities, Bright Horizons offers many different solutions, like temporary care for your loved ones, college guidance and support for children who need extra guidance
User Name: ASI Password: backupcare2; To register for College Coach, use Corporate Passcode: adobecoach

Financial Engines

Vanguard Managed Account Program and Personal Online Advisor, powered by Financial Engines

Financial Wellness Platform (powered by Mercer)

Access to many of Adobe’s Financial Wellbeing resources, tools and benefits
App: search “Financial Wellness” in the Apple App Store or Google Play Store

Stanford Health Navigator

Get help with health questions and concerns, access the Stanford Health Library and get advocacy help with complex health or insurance claims issues by asking to be connected with a CareCounsel Member Care Specialist
From outside the US : +1-650-736-4408


Telemedicine services available to Aetna medical plan members. Use your Aetna Member ID to set up your Teladoc account.

Tri-Ad Reimbursement Plan Services

Adoption Assistance Program, Education Reimbursement Program, Healthcare FSA, Dependent Care FSA, & Wellness Reimbursement Program
Select FSA Participant Toolkit for general FSA information. Log in for information on ALL reimbursement programs and to submit claims online.

Vision Service Plan (VSP)

Vision Basic Plan, Vision Plus Plan
Plan/Group Number: 


Buy health products at a discount
Company code: adobe