AccessHope
AccessHope can help you navigate the challenges of a cancer diagnosis with free, expert support and tools. This program is available to you, your spouse or domestic partner, and your children under age 26, regardless of your medical plan.
What you can expect with AccessHope:
- Cancer support team: Virtual support from expert oncology nurses to help organize your thoughts, questions, and concerns.
- Expert advisory review: A specialist from a top cancer center can review your treatment plan and provide recommendations.
- Health library: Expert-approved resources on health and well-being.
- CaringBridge: Tools to stay connected with family and manage health-related tasks during a cancer journey.
To learn more, watch a video or visit AccessHope. If you have questions, call AccessHope: 833-971-4673.
Note: Adobe Aetna members with certain complex cancers receive automatic reviews of medical records and treatment plans.
Don’t go it alone
The AccessHope support team understands what you’re going through and can help you get the care you need.
Aetna benefits
Your Aetna medical plan covers a wide range of services, from cancer detection to treatment and recovery. Beyond diagnosis and treatment, additional services include:
- Oncology nutrition
- Home health care evaluation
- Help managing side effects
- Palliative care
Learn more about your Aetna benefits in the cancer support benefits and resources flyer [PDF].
Call Aetna to access support.
- Service advocate: Call 800-884-9565 to speak with an Aetna service advocate [PDF]. They can answer general questions about covered services, explain medical plan and pharmacy benefits, help you find network providers, walk you through claims and payments and much more. They can also connect you with a nurse care manager.
- Nurse care manager: Call 855-610-0854 to work 1:1 with a nurse care manager [PDF] trained in cancer care. They can answer medical questions, discuss your treatment plan, assist with approvals, and help you to access available programs and services. Your nurse care manager can also serve as a link between you and your care team.
Kaiser benefits
From cancer detection to treatment and recovery, Kaiser Permanente’s total health approach to cancer care focuses on physical, mental, and emotional wellbeing.
Visit the Kaiser website to learn more about these topics:
- Screening and prevention guidelines
- Mental health and wellness
- Support groups and classes
- Nutrition and healthy living programs
Call or message your Kaiser doctor or care team with any questions about your care and available programs and resources.
Other benefits support
You may find these other Adobe benefits helpful:
Contacts and resources
AccessHope
Aetna
Kaiser Permanente
800-464-4000 (CA)
888-901-4636 (WA)
Preenrollment support: 800-324-9208
Kaiser WA: 1300 SW 27th Street, Renton, WA 98057