Who to contact when

This page provides a directory of Adobe benefits partners. You may sort the page into categories using the topic menu and button below.

Here are some tips on the most-needed contacts:

In case of illness, injury or another urgent need while travelling, contact the Adobe Global Safety & Security Operations Center (GSOC).

For the Employee Assistance Program (EAP), contact Spring Health.

For most general benefits questions, contact the Adobe Benefits Support Team.

For questions about time off, contact the Employee Resource Center.

For questions about your pay, contact Payroll.

For questions about your 401(k), contact Vanguard.

Benefits

Adobe Benefits Support Team

For questions or to enroll in medical, dental, vision, life, AD&D, FSA, HSA and group legal benefits

Adobe Global Safety & Security Operations Center (GSOC)

U.S. and Canada: +1 800-866-8006
International: +1 408-536-4444
Alternate: +1 408-881-1513
India: +91 120-444-4710

Payroll

Health and wellbeing

AccessHope

Cancer support line and expert advisory review

Adobe Benefits Support Team

For questions or to enroll in medical, dental, vision, life, AD&D, FSA, HSA, and group legal benefits

Aetna Informed Health Line

800-556-1555

Select “health programs” then “talk to a nurse"

Aetna International

International medical, dental and vision plan for expats

bswift COBRA Participant Services

CareCounsel

Medicare questions and advocacy help with health or claims issues

Delta Dental plan

Plan/Group Number:
02700-00001

Headspace

Meditation app

HealthEquity

Health Savings Account (HSA) administrator

HMSA

Hawai’i medical, prescription, vision, and dental plan

Kaiser Permanente

Plan/Group Number:
39163 (NorCal), 233640 (SoCal), 1911800 (WA)

800-464-4000 (CA) 
888-901-4636 (WA)
Preenrollment support: 800-324-9208

Kaiser WA: 1300 SW 27th Street, Renton, WA 98057

One Medical

Quality care in a convenient and customized setting

Promotion code: ADBXOM

 

Simplifed

Infant feeding support

888-458-1364 (text)

Spring Health employee assistance program (EAP)

Available to all regular and part-time employees regardless of medical plan enrollment

24/7 Support Line: 855-629-0554 (toll free)

Access code: adobe

Teladoc

Telemedicine and expert second opinion services

Teladoc Medical Experts

Medical second opinion

Thrive Global

Wellbeing app

TRI-AD Reimbursement Plan Services

Health Care FSA and wellbeing reimbursement program

Phone: 855-482-3623
Fax: 866-233-4741

Vision Service Plan (VSP)

Plan/Group Number:
00107394

Retirement and financial

Adobe Equity Team

Adobe stock programs

Charles Schwab

Personal Choice Retirement Account 401(k) self-directed brokerage option (offered through Vanguard)

CommonBond

For questions regarding existing student loans serviced by Firstmark Services

E*TRADE from Morgan Stanley

Stock administrator

Lincoln Financial Group

Life and AD&D

Porting and converting life insurance: 877-321-1015

Filing a life/AD&D claim: Contact ERC

My Secure Advantage

Money coach, financial resources, tools, education; ID protection, credit monitoring

Nolan Financial

Deferred compensation plan administrator

Vanguard

401(k) retirement plan
Plan/Group Number:
096204

Vanguard

529 college savings plan

Vanguard

Investment management and advice

800-310-9228

Time off

Employee Resource Center

Time off questions

Submit a case via the Support Center.

Lincoln Financial

Short-term disability (STD), long-term disability (LTD), & FMLA leave administration

Open a claim for a new LOA: 800-459-3772

General questions or to check an existing LOA claim: 888-873-5476

Claim ID: ADOBELOA

Veer Experience

Create your LOA plan

Work and life

ACSIA Partners

Long-term care insurance education and enrollment

Airvet

Pet telehealth

Log in using your Adobe email

Altair Global

Assistance with moves to and within the U.S.

Bright Horizons Family Solutions

Ongoing and backup care for children and adults

College Coach

Admissions and financial aid advice
888-527-3550

Commuter Check Direct

Commuter program administrator

Company ID: 1100

Fond

Employee discounts

888-681-7864 (North America)
+44 1803 226153 (UK)
+1 415-969-6563 (all others)

MetLife Legal Plans

Milk Stork

Breast milk shipping

MTM Recognition

Adobe Service Anniversary Awards

Transamerica

LTC policy holders

TRI-AD Reimbursement Plan Services

Adoption and surrogacy assistance, education reimbursement, and Dependent Care FSA

Vanguard

529 college savings plan