Who to contact when
This page provides a directory of Adobe benefits partners. You may sort the page into categories using the topic menu and button below.
Here are some tips on the most-needed contacts:
In case of illness, injury or another urgent need while travelling, contact the Adobe Global Safety & Security Operations Center (GSOC).
For the Employee Assistance Program (EAP), contact Spring Health.
For most general benefits questions, contact the Adobe Benefits Support Team.
For questions about time off, contact the Employee Resource Center.
For questions about your pay, contact Payroll.
For questions about your 401(k), contact Vanguard.
Benefits
Adobe Benefits Support Team
Adobe Global Safety & Security Operations Center (GSOC)
U.S. and Canada: +1 800-866-8006
International: +1 408-536-4444
Alternate: +1 408-881-1513
India: +91 120-444-4710
Health and wellbeing
Adobe Benefits Support Team
Aetna Informed Health Line
Select “health programs” then “talk to a nurse"
Aetna International
Kaiser Permanente
800-464-4000 (CA)
888-901-4636 (WA)
Preenrollment support: 800-324-9208
Kaiser WA: 1300 SW 27th Street, Renton, WA 98057
Spring Health employee assistance program (EAP)
24/7 Support Line: 855-629-0554 (toll free)
Access code: adobe
TRI-AD Reimbursement Plan Services
Phone: 855-482-3623
Fax: 866-233-4741
Retirement and financial
Charles Schwab
CommonBond
Lincoln Financial Group
Porting and converting life insurance: 877-321-1015
Filing a life/AD&D claim: Contact ERC
My Secure Advantage
Time off
Leave of absence
Email Lincoln or call 888-873-5476
Lincoln Financial
Intake specialist: 800-459-3772
Case manager for open claims: 888-873-5476
Claim ID: ADOBELOA
Work and life
Airvet
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