Who to contact when

This page provides a directory of Adobe benefits partners. You may sort the page into categories using the topic menu and button below.

Here are some tips on the most-needed contacts:

In case of illness, injury or another urgent need while travelling, contact the Adobe Global Safety & Security Operations Center (GSOC).

For the Employee Assistance Program (EAP), contact Spring Health.

For most general benefits questions, contact the Adobe Benefits Support Team.

For questions about time off, contact the Employee Resource Center.

For questions about your pay, contact Payroll.

For questions about your 401(k), contact Vanguard.


Adobe Benefits Support Team

For questions or to enroll in medical, dental, vision, life, AD&D, FSA, HSA and group legal benefits

Adobe Global Safety & Security Operations Center (GSOC)

U.S. and Canada: +1 800-866-8006
International: +1 408-536-4444
Alternate: +1 408-881-1513
India: +91 120-444-4710


Health and wellbeing


Cancer support line and expert advisory review (second opinion)

Adobe Benefits Support Team

For questions or to enroll in medical, dental, vision, life, AD&D, FSA, HSA, and group legal benefits

Aetna Informed Health Line


Select “health programs” then “talk to a nurse"

Aetna International

International medical, dental and vision plan for expats

bswift COBRA Participant Services


Medicare questions and advocacy help with health or claims issues

Delta Dental plan

Plan/Group Number:


Meditation app


Health Savings Account (HSA) administrator


Hawai’i medical, prescription, vision, and dental plan

Kaiser Permanente

Plan/Group Number:
39163 (NorCal), 233640 (SoCal), 1911800 (WA)

800-464-4000 (CA) 
888-901-4636 (WA)
Preenrollment support: 800-324-9208

Kaiser WA: 1300 SW 27th Street, Renton, WA 98057

One Medical

Quality care in a convenient and customized setting

Promotion code: ADBXOM



Infant feeding support

888-458-1364 (text)

Spring Health employee assistance program (EAP)

Available to all regular and part-time employees regardless of medical plan enrollment

24/7 Support Line: 855-629-0554 (toll free)

Access code: adobe


Telemedicine and expert second opinion services

Teladoc Medical Experts (formerly Best Doctors)

Medical second opinion

TRI-AD Reimbursement Plan Services

Health Care FSA and wellness reimbursement program

Phone: 855-482-3623
Fax: 866-233-4741

Vision Service Plan (VSP)

Plan/Group Number:

Retirement and financial

Adobe Equity Team

Adobe stock programs

Charles Schwab

Personal Choice Retirement Account 401(k) self-directed brokerage option (offered through Vanguard)


For questions regarding existing student loans serviced by Firstmark Services

E*TRADE from Morgan Stanley

Stock administrator

Lincoln Financial Group

Life and AD&D

Porting and converting life insurance: 877-321-1015

Filing a life/AD&D claim: Contact ERC

My Secure Advantage

Money coach, financial resources, tools, education; ID protection, credit monitoring

Nolan Financial

Deferred compensation plan administrator


401(k) retirement plan
Plan/Group Number:


529 college savings plan


Investment management and advice

Time off

Employee Resource Center

Time off questions

Submit a case via the Support Center.

Leave of absence

Email Lincoln or call 888-873-5476

Lincoln Financial

Short-term disability (STD), long-term disability (LTD), & FMLA leave administration

Intake specialist: 800-459-3772

 Case manager for open claims: 888-873-5476


Veer Experience

Leaves of absence

Work and life

ACSIA Partners

Long-term care insurance education and enrollment


Pet telehealth including 24/7, on-demand video visits with licensed veterinarians and chat with vet nurses

Log in using your Adobe email

Altair Global

Assistance with moves to and within the U.S.

Bright Horizons Family Solutions

Temporary care for loved ones, college guidance, support for children who need extra guidance

College Coach

Admissions and financial aid advice

Commuter Check Direct

Commuter program administrator

Company ID: 1100


Employee discounts

888-681-7864 (North America)
+44 1803 226153 (UK)
+1 415-969-6563 (all others)

MetLife Legal Plans

Milk Stork

Breast milk shipping

MTM Recognition

Adobe Service Anniversary Awards


LTC policy holders

TRI-AD Reimbursement Plan Services

Adoption assistance program, education reimbursement benefit, & Dependent Care FSA


529 college savings plan