COVID-19 support

As we continue to live with COVID-19, your Adobe benefits are here to support you and your family.

COVID-19 exposure

If you are experiencing symptoms or have tested positive for COVID-19, stay home to avoid exposing others, and consult with your health care provider. Visit your office page on Inside Adobe for any local reporting requirements.


The cost of COVID-19 vaccines and booster shots is covered in full for Aetna and Kaiser members. You will need to obtain the vaccine from an in-network provider, beginning on these dates:

  • Aetna members: January 1, 2024
  • Kaiser Washington members: May 12, 2023
  • Kaiser California members: November 12, 2023

Testing and care

For Aetna members, diagnostic testing, care, and treatment related to a COVID-19 diagnosis is covered under your normal medical plan design (i.e., subject to your deductible, coinsurance, copays, and out-of-pocket maximum).

Over-the-counter test kits are not covered by Aetna, effective January 1, 2024. If you paid for a test kit in 2023, you can submit a claim for reimbursement. Log in to the Aetna member website (or SSO) for claim submission details.

For Kaiser members, the state-mandated waivers of cost sharing have ended for COVID-19 vaccines, home antigen tests, PCR tests, and drug therapies outside the Kaiser network. Members can continue to get care and testing, including home antigen tests, through Kaiser providers and pharmacies.

Contact Kaiser at the number on your member ID card if you have any questions about your coverage or costs.