Under Adobe’s workers’ compensation program, medical treatment is covered at 100% for a work-related injury or illness when you seek medical care at one of the designated locations, as required.

You’re automatically enrolled and eligible for workers’ compensation benefits on your first day of employment.

Read Adobe’s workers’ compensation FAQs [PDF] for more details.

In the event of an emergency, get medical attention first. Call Adobe Security at 6-4444, or dial 9-911.

If you have a nonemergency work-related injury or illness, follow these steps to access your workers’ compensation benefits:

Inform your manager and the ERC

Inform your manager and the Employee Resource Center (ERC) immediately. Contact the ERC by submitting a request via the Support Center. The ERC will tell you how to file a claim with Gallagher Bassett, Adobe’s workers’ comp administrator, and how to obtain care. You will also receive a claim form that must be completed, signed, and returned to the ERC within 24 hours.

If you work in Ohio, Wyoming, Washington, or North Dakota, you will need to file an intake form with the ERC, and you will also need to file a workers’ comp claim directly with your state.

Visit a designated provider

Adobe has a network of providers through Gallagher Bassett that specialize in treating workers’ compensation injuries and illnesses. You are required to seek treatment within the Gallagher Bassett network for your initial care and diagnosis. For a list of providers near you, follow the links below:

• California employees
• All other states (except Ohio, Wyoming, Washington, or North Dakota)

You may call Gallagher Bassett California Medical Provider Network/Managed Care Services at 855-203-2845, option 1.

You may also contact a Medical Access Assistant to assist in setting an appointment by calling 855-446-9021, Monday through Saturday, from 7:00 am to 8:00 pm PT. The Medical Access Assistant will assist you in finding and scheduling appointments with available physicians.

Keep your manager informed

You will be responsible for keeping your manager informed by providing a copy of your Work Status Report following each provider appointment and forwarding a copy to your Gallagher Bassett case manager and to the ERC.

Start a leave of absence, if appropriate

Contact Lincoln Financial Group if your injury or illness results in time away from work. If you must stop working due to a work-related injury or illness, you will need to submit a disability leave of absence claim. Adobe’s workers’ compensation policy provides income replacement in accordance with Adobe’s short-term disability plan, combined with any workers’ compensation benefits you are eligible to receive. Visit Lincoln Financial Group (company code ADOBELOA) or call 800-459-3772 to open a claim. Be sure to tell them that this is a work-related injury or illness.