Family support

Make sure your family members are getting the care they need when you have to focus on work. Your Adobe benefits can help.

Bright Horizons

Care concierge

Bright Horizons

Backup care


Adobe partners with Bright Horizons to help you get the support that’s right for your family.

Start with the family concierge

The family concierge provides time-saving personalized guidance and creates a customized plan for family care based on your Bright Horizons benefits. As your needs change, your care plan can be updated.

Contact the family concierge at 888-874-0420 for:

  • Expert support: 1:1 assistance via chat, phone, email, text, or video to find the right care for your family
  • Proactive guidance: personalized outreach, coaching, and help creating job descriptions with appropriate caregiver qualifications
  • Personalized resources: curated content, care plans, and webinars that provide the information you need, every step of the way

To learn more, watch the video, read the flyer [PDF], visit Bright Horizons, or call 888-874-0420.

Ongoing child care

Bright Horizons can help you find quality care and save money at the same time.

Backup child care

Find temporary care in a pinch when your regular child care arrangements fall through. Receive up to 20 days of care per year with a low copayment.

  • Get center-based care through a network of high-quality Bright Horizons centers and providers. Pay just $15 per day for one child, or $25 per day for two or more children.
  • Get at-home care, including when your child is mildly ill. Pay $4 per hour for up to three children. There’s a four-hour minimum, and each 10 hours of care counts as a day toward your 20-day maximum.

Register today on Bright Horizons. Then, download the Back-Up Care app so you can quickly submit new backup care requests and find nearby child care centers. Turn on the Only Show Instant Booking filter on the Care Options page to reserve care immediately.

Earn tutoring credits

For each day of backup care you use, your child can receive four hours of free virtual tutoring.

Backup adult companion care

When Mom gets injured, Dad’s recovering from surgery, or the regular caregiver calls in sick, Bright Horizons will arrange high-quality backup companion care for them. Learn more about elder care [PDF] and in-home adult day care [PDF].

At-home care is just $4 per hour. There’s a four-hour minimum, and each 10 hours of care counts as a day toward your 20-day maximum.

Adult companion care does not include nursing duties. In some service areas, you can request that care be provided with a registered nurse present for an additional $50 per day.

Register today on Bright Horizons. Then, download the Back-Up Care app so you can quickly submit new backup care requests.

Need care for yourself?

You’re eligible for the same benefits if you need help when recovering from an injury or illness.

Connect with other parents

Join a Slack community of Adobe colleagues with similar challenges and experiences, like #parents, #adobemoms, #eldercare, #foster-care-community, #adobepets, #fertility-friends, and more.

Learn more

Academic support and enrichment

Visit Bright Horizons or call 877-242-2737 to access the following programs.


Get exclusive discounts on tutoring from high-quality education partners, including Sylvan Learning, Varsity Tutors, and Revolution Prep.

Reserve an experienced tutor from Varsity Tutors for virtual homework help and 1:1 tutoring in 300+ subjects for kids aged 5 to 18. For each day of Bright Horizons backup care you use, you can receive four hours of free virtual tutoring to be used within 12 months.

Enrichment programs

Log in to Bright Horizons to access fun, creative, and educational options for your child, including Brooklyn Robot Foundry, Code Ninjas, and MarcoPolo—all with cost-saving discounts.

College coaches

Connect with former college admissions and financial aid officers who can help your high school student meet their goals for college. There’s no cost to you. Learn more.

Autism support

Your Adobe medical plan offers additional support and resources.

Learn more

Adoption assistance

Adopting a child is an exciting and happy time. To help, Adobe will reimburse up to $25,000 for eligible adoption expenses. You can be reimbursed for two separate adoptions, with a lifetime maximum of $50,000. Eligible expenses include:

  • Adoption fees
  • Court costs and attorney’s fees
  • Travel expenses

For details on what’s covered and how to file a claim, view the adoption assistance program overview [PDF] and FAQs [PDF].

Back to top

Surrogacy assistance

Families are formed in many ways, and Adobe’s surrogacy assistance is designed to support you on your journey. Adobe will reimburse you for nonmedical expenses associated with surrogacy, up to $25,000 per event, with a lifetime maximum of two events.

View the surrogacy assistance program overview [PDF] and FAQs [PDF] for more information.

Hear one Adobe employee’s story:

Back to top


Breast milk transportation

Milk Stork is a breast milk delivery service for moms traveling on Adobe business and for parents of a baby with a gestational surrogate. The service provides no-fuss, refrigerated, express shipping or easy toting of breast milk to your baby.

Here’s how moms and gestational surrogates use Milk Stork:

  • Pump according to a regular nursing schedule and refrigerate the milk.
  • Activate the cooling unit in the Milk Stork cooler. Then, pack the refrigerated breast milk.
  • Schedule a FedEx pickup for express delivery. Or hand deliver the cooler of milk to the baby’s home.

To learn more or schedule service, visit Milk Stork or call 888-207-6909.

Back to top

Support following a death

TenCode Benefits (formerly Survivor Outreach Services) provides support for Adobe employees and families following the death of a family member. Services include funeral planning, help with claim forms for life and accident benefits, notifying credit reporting agencies and the Social Security Administration, providing template letters, and other support.

Contact the Employee Experience Team for a referral to TenCode Benefits or for more information.

Back to top