Mental health care

If you or a family member is coping with anxiety, depression, grief, substance use, an eating disorder, or other mental health need, your Adobe benefits can help.

Spring Health EAP





800-464-4000 (CA) 
888-901-4636 (WA)

Spring Health employee assistance program (EAP)

When you’re struggling, you don’t have to go through it alone. The employee assistance program (EAP) through Spring Health is available at no cost to you. The EAP provides you and your family with free therapy sessions, mental wellbeing exercises, and work-life resources.

You don’t have to be enrolled in an Adobe medical plan to use the EAP, and all interactions with the EAP are confidential. Adobe does not know who has accessed EAP services.

What happens when you contact the EAP

Your EAP benefits

Enrolling dependents in the EAP

Aetna mental health benefits

Aetna behavioral health services are covered according to your medical plan: After you meet your deductible, the plan pays 80% or 90% of the cost for in-network care, and 60% or 70% of recognized charges for out-of-network care.

If you find your own provider, remember that there could be a big difference in cost if you go out-of-network. You’ll have a higher deductible, and you’ll need to pay a higher percentage of the cost. Plus, if an out-of-network provider charges more than the usual, customary, and reasonable (UCR) maximum, you’ll be responsible for any amount over the UCR cost.

Aetna provides comprehensive coverage and a variety of ways to access care, including:

  • Virtual care, or telehealth, which encompasses talking to someone by phone, video, chat, or text
  • Outpatient care, such as talking to a therapist in person or participating in a program that doesn’t require overnight stays
  • Inpatient care, which is when you stay at a facility to receive care

To learn more, visit the Aetna member website, and select Mental Health Support & Services under Member Resources. You can also review the Aetna Behavioral Health Resources [PDF] or Aetna Support for Inpatient Behavioral Health Care [PDF].

Virtual care

Outpatient care

Inpatient care

Confused by your Aetna options?

For help understanding what’s right for you, call to speak with an Aetna behavioral health care navigator.


Kaiser mental health benefits

Your Kaiser plan’s mental health services include assessment, treatment, and support for a variety of mental, emotional, and substance use conditions, including anxiety, stress, depression, eating disorders, obsessive-compulsive disorder, and sleep problems. To learn more about mental health conditions and resilience, visit Find Your Words.

Outpatient and inpatient care

Apps for Kaiser members