HealthSave and HealthSave Basic

Log in to the Aetna website (or SSO) to search for network doctors and facilities in the Aetna Choice POS II Network. In Utah, search the Aetna Extended Network.

Remember, you can save a lot [PDF] when you use network providers for all your care, including routine visits, surgical procedures, lab tests [PDF], and outpatient or inpatient behavioral health care [PDF]. Network providers also file claims and get necessary advance approvals, so you don’t have to.

HealthSelect EPO

Log in to the Aetna website (or SSO) to search for network doctors and facilities in the Aetna Select Network or Aetna Extended Network in Utah. With this plan, you must use in-network providers. There is no coverage if you use out-of-network providers, except for medical emergencies.

All Aetna plans

If you’re a prospective or new Aetna member, or you’re considering switching plans, you can visit the Adobe Aetna microsite to search for network providers as a guest by entering the location you would like to search.

Build a relationship with a dedicated Teladoc virtual primary care provider who'll take the time to get to know you and your unique needs and goals. With the Aetna HealthSelect EPO plan you pay $0 copay [PDF] (no cost to you) for Teladoc virtual primary care visits. With the Aetna HealthSave and HealthSave Basic plans, you pay $0 for preventive care and a fixed amount [PDF] for other virtual primary care visits during your deductible phase. After you meet your deductible, the plan pays 100% of the visit cost.

You can call or send an in-app message to your care team or schedule a video visit with your virtual provider, and you’ll get a response within 24 hours. They can help you:

• Schedule routine care, like wellness checkups
• Manage chronic issues
• Get referrals to in-person care or lab screenings
• Get new prescriptions and refills
• Access your health records

You can get in-person care when you need it, and you can access Teladoc 24/7 general medical urgent care, mental health counseling, and dermatology services.

To get started, go to Teladoc Primary360, and use your Aetna member ID to set up your account. Aetna members with a Teladoc account do not need to reregister.

With a virtual visit through Teladoc, you can consult with a U.S.-licensed doctor or therapist for:

• Nonemergency medical conditions, such as flu, allergies, or sinus infections.
• Dermatology issues, such as psoriasis, eczema, or acne. Upload images of a skin issue, and get a custom treatment plan within two days.
• Mental health care, such as help with anxiety, eating disorders, or depression. Talk to a therapist seven days a week, 7 am to 9 pm local time.
• Prescriptions sent directly to your pharmacy.

With the Aetna HealthSelect EPO plan you pay these copays [PDF] per visit without a deductible. For Aetna HealthSave and HealthSave Basic plans, pay less [PDF] when you use Teladoc instead of seeing a clinician in person and after you meet your deductible, the plan pays 100% of the visit cost.

Get started by visiting Teladoc or downloading the Teladoc app (App Store | Google Play) and registering with your Aetna member ID. If you have questions, call 855-835-2362.

Hear one Adobe employee’s Teladoc story:

Convenient, walk-in care is available at MinuteClinic or CVS HealthHUB—located inside select CVS and Target stores. Just show your Aetna medical ID card when you check in to receive:

• Preventive care services at no cost to you.
• Sick visits at a preferred rate before you’ve met your annual deductible. After you meet your deductible, the plan pays 100% of the visit cost.

Learn more about the services provided by MinuteClinic and CVS HealthHUB.

Adobe offers free memberships to One Medical for employees and dependents.

One Medical is an in-network primary care provider, offering same- or next-day appointments at locations nationwide for annual wellness visits, care for everyday ailments, and management of chronic conditions like diabetes and depression. You can email your provider between visits and get 24/7 care by phone, on-demand video chats, or via the One Medical app (App Store | Google Play), including prescription renewals.

How to register 

1. Visit One Medical on a desktop browser.
2. Select the Activate Now button.
3. Enter your personal information and your work email address and create your account.

Registering your dependents: You can register and create separate accounts for each family member by using the Register your dependents link at the bottom of the page. Adult dependents will get an email link to complete their registration. Accounts for underage children will use your email address and contact information. 

If you’re traveling within the U.S., call 800-884-9565 to find a network provider. If no network provider is available, or you’re traveling outside the U.S., the Aetna plans cover eligible services under your out-of-network benefits. You’ll need to pay up front and then submit a claim to Aetna with an itemized receipt for the services.