Emotional wellbeing

Wellbeing isn’t just about your physical health. It’s also about maintaining a healthy emotional balance so you have the resilience to take on life’s stressors and cope with any big changes that come your way. Learn more about the benefits Adobe offers to help you handle everyday challenges and ease your mind.

The latest COVID-19 emotional wellbeing information is on the COVID-19 page.

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Employee Assistance Program (EAP)

Need a little extra support? The Employee Assistance Program (EAP) provides you and your dependents with confidential, short-term counseling services and additional work-life resources. You’re eligible to use up to 10 free sessions per issue each year—in person, by phone, through televideo or through Talkspace.

Call one number (800-884-9565) to connect with a wellbeing partner. They’ll act as a single point of contact, guiding you to the appropriate EAP benefits or, if you’re enrolled in one of our medical plans, to your medical behavioral plan benefits based on your needs and enrollment status. 

Need to talk?

You can connect to a counselor by phone, by live chat or by text message.

Get connected

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Headspace meditation app

Headspace is a personal trainer for your mind. The Headspace app gives you access to short, guided meditation sessions—delivered straight to your phone or browser—that help you manage your stress, sleep better, find your focus, boost your creativity and achieve more balance in your life. It’s meditation made easy—and it’s free to Adobe employees.

To get started:

  1. Visit Adobe's Headspace page and enroll with your first name, last name and Adobe email address.
  2. If you’ve previously created a Headspace account, enter your login information. If you’re new to Headspace, click "sign up for free” to set up your account. Be sure to use your Adobe email when you sign up. You’ll create a unique password.
  3. Once you’ve set up your Headspace account, download the Headspace app from the App Store or Google Play.

Learn more about Headspace by watching the Say Hello to Headspace video.

If you have questions, review the Headspace FAQ [PDF] or email Headspace.

Eligibility: Headspace is available to all regular, benefits-eligible employees and interns.

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Teladoc video behavioral health sessions

As an Aetna member, you can use Teladoc video behavioral health to get support for anxiety, eating disorders, depression, family issues and more. Teladoc sessions [PDF] are covered according to your Aetna medical plan (i.e., after you meet your deductible, the plan pays 90% or 80% of the in-network cost).

Sessions include:

  • Psychiatrist (initial visit): $160/session
  • Psychiatrist (ongoing visit): $90/session
  • Psychologist, licensed clinical social worker, counselor or therapist: $80/session

There is no cost for behavioral health sessions through September 2020.

Get started at Teladoc or 855-TEL-ADOC (855-835-2362)

Eligibility: Teladoc video behavioral health sessions are available to Aetna members.

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Aetna behavioral health support and treatment

Anyone—regardless of age, gender, income, race or religion—can develop a behavioral health condition. If you’re coping with a condition such as anxiety, depression, grief and loss, substance abuse or an eating disorder, Aetna behavioral health can provide just the help you need. Services are covered according to your Aetna medical plan (i.e., after you meet your deductible, the plan pays 90% or 80% of the cost for in-network care, or 70% or 60% for out-of-network care).

To learn more, review the Aetna Behavioral Health Resources [PDF] brochure, or call 800-884-9565 to connect with a wellbeing partner who will guide you to the right support. You may also visit your behavioral health member site by logging in to the Aetna member website and selecting Mental Health Support & Services under Helpful Resources.

Eligibility: Aetna behavioral health is available to Aetna members.

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AbleTo support program

If you’re struggling with a health condition or a stressful life change or with emotions like worry, confusion or anger, you can get support from a therapist and a behavioral coach through AbleTo [PDF]. AbleTo is an eight-week program tailored to your schedule and specific needs, connects you to support via phone or video for maximum convenience, and, because it’s part of Aetna behavioral health, is covered under your Aetna health plan. After you meet your annual deductible, the plan pays 100% of the program cost.

AbleTo has helped people overcome the stress related to many of life's challenges, including:

  • Grief and loss
  • Depression, anxiety or panic
  • Caregiving (child, elder or autism) Caring for a loved one
  • An illness (diabetes, cancer, heart disease, digestive health)
  • Alcohol or substance abuse
  • Postpartum recovery
  • Infertility
  • Chronic pain

If you are interested in participating, tell your Aetna case manager (if you’re working with one) or call AbleTo at 1-855-773-2354, Monday – Friday from 9 a.m. – 8 p.m. ET. You can ask questions, and an AbleTo staff member will ask you some screening questions to ensure the program meets your needs. To enroll in this eight-week program, visit AbleTo or call 844-4-ABLETO (844-422-5386).

Eligibility: AbleTo is available to Aetna members.

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Aetna Autism Spectrum Disorder (ASD) Support Program

If your family is affected by an autism spectrum disorder (ASD) diagnosis, Adobe provides health care benefits and a support program through Aetna to help meet your family’s needs.

You have access to an Aetna autism advocate who will work with you to answer questions about your plan’s autism benefits, pair you with the right professionals and connect you with resources for caregivers and family support.

Adobe’s Aetna medical coverage for ASD includes:

  • Applied behavior analysis (ABA)
  • Speech therapy
  • Occupational therapy

The Aetna ASD Support Program includes:

  • Family support
  • Care management
  • Benefit coordination
  • ASD education and ASD intervention networks

To learn more, review the Autism Spectrum Disorders Support Program [PDF] brochure, visit My Life Values (username: AdobeEAP, password: Adobe) or call 800-884-9565.

Eligibility: The ASD Support Program is available to Aetna members.

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Bright Horizons support for children with special needs

The Bright Horizons special needs program, powered by Torchlight, helps you better understand, advocate for and support your child from birth to young adulthood. Get the resources you need if your child has special needs, such as autism; ADHD; or learning, social or emotional needs. Parents can get personalized information to help navigate the complexities of getting educational support for children with special needs or those who are experiencing challenges at school or at home. Access a free, interactive online platform and live webinar series to help your child overcome developmental and educational hurdles.

To access these benefits, visit Bright Horizons and scroll down to select "access support now." Sign up on the Torchlight page (using Employer Code: adobesn for the initial registration). Or call 877-BH-CARES (877-242-2737).

If you are an Aetna member, you may also want to learn about the Autism Spectrum Disorders Support Program [PDF].

Eligibility: Bright Horizons support for special needs children is available to all regular, benefits-eligible employees.

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Kaiser mental health support and treatment

Right now, it's especially important to care for the whole you—mind, body, and spirit. Whether you're looking for help with sleep, stress, relationships, or other concerns, your Kaiser plan has many ways to help you boost your mental health and wellness.

Ease into a healthy state of mind with help from Calm, a meditation and sleep app. With Calm, you can build resilience and mental fitness by trying guided meditations, self-care programs taught by world-renowned experts, bedtime stories narrated by celebrity guests, mindful movement videos and more—at no cost to you.

The myStrength app offers a personalized program with in-the-moment coping tools, guided self-care, inspirational resources, and more at no cost to you. Explore activities and techniques that can benefit anyone — either as self-guided selfcare or complements to clinical support.

To obtain myStrength or Calm at no cost, members must first access through kp.org/selfcareapps (California members) or kp.org/wa/mhw (Washington members).

Your Kaiser plan’s mental health services include assessment, treatment and support for a variety of mental, emotional and substance use conditions, including anxiety and stress, depression, eating disorders, obsessive-compulsive disorder and sleep problems. To learn more about mental health conditions and resilience, visit Find Your Words.

For most services you pay a copay of $20 for individual outpatient mental health evaluation and treatment, $10 for group outpatient mental health treatment and $100 for inpatient psychiatric hospitalization. For substance abuse treatment, you pay a copay of $20 for individual outpatient substance abuse evaluation and treatment, $10 for group outpatient substance abuse treatment and $100 for inpatient detoxification. WA members, group visits are covered in full. For more information on your plans and services available, please visit your Kaiser member portal.

Kaiser Member Services can help you access care. Call 800-464-4000 in California or 888-901-4636 in Washington. Or you may log in to your Kaiser member portal (my.kp.org/adobe or my.kp.org/adobewa) to manage your care online.

Eligibility: Kaiser mental health support and treatment is available to Kaiser members.

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Survivor Outreach Services

The death of a loved one is a stressful time. Adobe has partnered with Survivor Outreach Services to provide individual support for employees following the death of a family member who was not a dependent or covered under Adobe group life benefits. Services include help with claim forms for life and accident benefits, notifying credit reporting agencies, notifying the Social Security Administration, providing template letters and other resources. Please contact the Employee Experience team at erc@adobe.com for a referral to Survivor Outreach Services or for more information.

Eligibility: Survivor Outreach Services are available to all regular employees and interns.

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