Identity theft protection

Identity theft, financial fraud, and technology-based scams are increasingly common. That’s why Adobe offers several options to protect you against cybercrime.

What’s available to you

Adobe offers an employee-paid voluntary benefit that provides comprehensive identity theft and fraud protection through MetLife + Aura. You can choose coverage for yourself and your family during Open Enrollment or if you have a qualifying life event during the year.

You also have access to no-cost identity theft and credit monitoring services through My Secure Advantage that you can sign up for anytime. Review the MSA Credit and identity monitoring flyer [PDF] for details.

Plus, there are other low-cost identity theft protection services available to you through the Reward Gateway discount portal.

How MetLife + Aura identity and fraud protection works

MetLife + Aura is a voluntary benefit that provides comprehensive identity theft and fraud protection. MetLife + Aura can help you identify security vulnerabilities, take proactive steps to stay safer online, remove personal information from data brokers, and get identity theft resolution support if something goes wrong.

Two coverage options are available:

  • Individual plan: Covers you only.
  • Family plan: Covers you, unlimited dependent minors, and up to 10 additional adults. Also includes Life360 Platinum, which provides additional tools to help protect and connect your family.

For details, review the MetLife + Aura Plan Summary [PDF] and visit the MetLife Adobe microsite.

How to enroll and activate your account

You can enroll in MetLife + Aura during Open Enrollment through the Adobe benefits enrollment site. If you miss the Open Enrollment window, you can enroll or make changes only if you experience a qualifying life event.

To activate and set up your account, refer to these instructions: MetLife + Aura Activation flyer [PDF] or the MetLife + Aura Family + Life360 Activation flyer [PDF] if you enroll in family coverage.

MetLife + Aura compared to MSA

Here’s how the benefits of the two programs stack up.

 MetLife + Aura Identity and Fraud Protection (employee paid)My Secure Advantage (MSA) Identity Monitoring (no cost)
Monitoring servicesAdvanced monitoring and alerts for your personal information, credit, finances and devicesCredit, SSN, and personal information monitoring with alerts for potential fraud and suspicious activity
Who it coversChoose employee only or family coverageEmployee coverage only
Fraud resolution24/7/365 U.S.-based supportU.S.-based support (M–F, 8–5 pm PT)
Privacy and device protectionVPN/Wi-Fi security, antivirus, password manager, and moreN/A
Identity theft insurance$5M identity theft insurance policy per adult and a cyber insurance policyN/A
Life360Included in the family planN/A
Scam & cybercrime preventionDetect and block scams, phishing attempts, and other cyber threatsN/A
CostPayroll deductions based on the tier you choose$0 cost to you; included as part of MSA benefit paid by Adobe
EnrollOnly during annual Open Enrollment or a qualified life eventEnroll at any time
PortabilityOption to continue self-pay coverage after leaving AdobeSelf-pay option to continue all MSA benefits, including access to identity monitoring

In addition, Aura provides these services that MSA does not:

  • Dark web monitoring
  • Data broker opt-outs
  • Social media monitoring
  • Home title monitoring
  • Court records monitoring
  • Antivirus / VPN
  • Malicious ad blocker
  • Password manager
  • Malicious site warnings
  • Call and text scam detection
  • Parental controls, child monitoring, SSN alerts
  • Roadside support, medical triage, travel, and disaster response through Life360 Platinum app

Contacts and resources

My Secure Advantage

Money coach, financial resources, tools, education; ID protection, credit monitoring